Terrestris Global Solutions

IT Helpdesk Specialist

Washington, DC · Part-time

No sponsorshipDetected 12 days ago

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About the role

Looking for an innovative organization and the opportunity to learn and grow professionally?
So, what will the IT Help Desk Specialist at Terrestris do?
This position is contingent upon contract award.

This project will provide computer support specialists responsible for providing timely technical support and troubleshooting services to agency staff for the Congressional Budget Office.
We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through.
By finding, developing, and incorporating new ideas, we provide memorable services.
Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
The IT Help Desk Specialist will be a key personnel position for the IT Help Desk Support Services contract, providing direct support by managing requests through the help desk ticketing system, troubleshooting the most sophisticated hardware and software issues, and providing guidance to less experienced specialists within the team.
The position will also provide on-call daily office support and assist with conference room technology support, and may work on IT projects in addition to the help desk function under certain circumstances.
In addition to daily responsibilities, this position supports specific projects/initiatives such as upgrades or improvement efforts, and strategic functions performed on an as-needed basis.

Perform secure drive sanitization and destruction using BitRaser or other approved tools, maintaining required documentation and certificates of destruction.
Must be U.S. citizen, or lawful permanent residents or H1B visa holder
Ability to obtain favorable FBI criminal checks and be fingerprinted at the U.S. Capitol Police headquarters in Washington, DC prior to starting work under the contract.
Applicants must be authorized to work in the U.S. DILBERT © 2018 Scott Adams.

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs.
Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs.
Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services contract.
At Terrestris, we leverage technology to create better mission outcomes through better human performance.

citizen, or lawful permanent residents or H1B visa holder; must demonstrate work eligibility

This listing is sourced directly from Terrestris Global Solutions's careers page and normalized into a canonical job model.