Commure
Senior Operations Manager, Ambient Enterprise Infrastructure
Mountain View, CA · Senior
Sponsorship not specifiedDetected 1 day ago
RESTNLPProject ManagementValuationCustomer SuccessCadenceFirewallEpicCernerHL7/FHIREHR/EMRPatient CareLeadershipCommunicationAdaptability
> stay_score
odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- You'll serve as the operational owner for Ambient EHR integrations across our enterprise health system portfolio, acting as the connective tissue between Engineering, Implementation Consultants, Customer Success, and client IT teams.
Responsibilities
- A systems thinker and low-ego operator who builds trust through consistent follow-through, and who can deliver a clear, documented "no" when a request falls outside supported scope
- You'll own integration launch coordination end-to-end for new enterprise deployments, from kickoff and technical validation through go-live and stabilization, across a portfolio of 10+ EHRs.
Nice to have
- Direct experience with ambient AI clinical documentation workflows or point-of-care technology deployments
- Hands-on experience with at least one major EHR platform (Epic, Meditech Expanse, Athena, Cerner, eClinicalWorks, or oncology EMRs)
- Working knowledge of EHR integration fundamentals: HL7, FHIR, REST APIs, token-based authentication, and the practical failure modes of each (auth errors, network/firewall blocks, data routing issues)
- Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com http://commure.com.
- Any emails from other domains are not affiliated with our organization.
- Employees will report to the information security office any confirmed or potential events or other risks to the organization.
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- This includes account configuration and validation, provider and site setup verification, sync health monitoring, and coordinating client-side dependencies like network access, API credentials, and template builds.
- You'll work directly in internal tooling, tracking issues in Linear, and you'll build the dashboards and health metrics that give leadership visibility into enterprise sync rates and error trends.
- 8-10 years in operations, ideally in healthcare technology with demonstrated experience owning cross-functional workflows requiring triage, judgment, and stakeholder alignment
- Strong written communication, equally fluent in executive status updates, internal escalation summaries, and client-facing emails to health system IT and clinical stakeholders
Apply directly at Commure →Create a free account for alerts like thisView Commure immigration profile
This listing is sourced directly from Commure's careers page and normalized into a canonical job model.