Barry's
Client Operations Supervisor
Chicago, IL, Lincoln Park
Sponsorship not specifiedDetected 3 hours ago
Lead GenerationCustomer SupportZendeskCommunication
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We appreciate your interest in employment with Barry's!
- Barry's is the Best Workout in the WorldTM®.
- Our fitness classes alternate between working out with weights and running on a treadmill.
Responsibilities
- Lead on duty, ensuring seamless class check-ins, studio opening and closing in accordance with all policies and procedures
- Support management of studio staff on duty
- Develop effective and cooperative relationships with clients/staff
- Corporate lead generation and outreach
- Partner with S/GM and AGM to support the implementation and execution of all hospitality processes, ensuring all team members have been consistently trained and their skills are continuously developed
- Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention
- Manage studio systems:
- Assess client needs, maintain quality standards for services, and evaluate client satisfaction while communicating any studio promotions and/or special events
- Lead with prompt and effective internal and external communication
- In partnership with S/GM, AGM or Facilities Lead carry out weekly studio facilities walk-throughs and audits
Requirements
- Must be a patient, courteous listener, able to show empathy
- Ability to prioritize and work within a fast-paced environment
- Candidates must be at least 18 years or older to apply
Benefits
- Train and provide ongoing development to team members in service of ensuring a consistent client experience and upholding our mission, vision, values, and hospitality standards
- Work to uphold Barry's community and culture standards, and live the company mission, vision, and values daily.
- Represent the Barry's brand within the studio and throughout the fitness community.
Company info
- Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun.
Visa & Work Authorization
- eteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, st
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This listing is sourced directly from Barry's's careers page and normalized into a canonical job model.