Waymark
Outreach Specialist / Care Coordinator - Greater Richmond, Virginia
Greater Richmond, Virginia · Contract
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About the role
- You will work to improve the health of patients from low- income communities by fostering trust and connecting them with various providers and resources.
- You will be part of a care team that is multidisciplinary and includes Licensed Clinical Social Workers, Pharmacists, and Community Health Workers.
Responsibilities
- Accurately document each patient encounter in detail.
- Collaborate with the Waymark support team to test and refine internal workflows and co-design more efficient processes for supporting patient care.
- Convenient options to support your commute needs.
- We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive.
- At Waymark, our values are the foundation of how we work, grow, and support one another:
Requirements
- Comfort tailoring communication to credibly and concisely communicate with primary care physicians and to communicate with patients in an empathetic and accessible manner.
- Comfort navigating a variety of technology platforms including Google Workspace.
- Travel required within the surrounding counties (up to 30%)
- Employment history and advance degree verification (when applicable) are included as part of the standard background check process.
Nice to have
- Experience in care coordination, patient outreach or working in an outpatient clinic or doctor's office.
- Multilingual capabilities.
- Knowledge of Richmond and/or Hampton Roads communities and Medicaid populations.
- $23.10/hr - $24.90/hr
- Here's what you can expect:
- Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes.
- Offer of employment is contingent upon successful completion of a background check.
- Don't check off every box in the requirements listed above?
Compensation
- In addition to salary, we offer a comprehensive benefits package.
Benefits
- Professional Development Stipend:
- A dedicated stipend supports professional development and growth.
- Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits.
- We're designing tools and systems that bring care directly to those who need it most-removing barriers and reimagining what's possible in Medicaid healthcare delivery.
This listing is sourced directly from Waymark's careers page and normalized into a canonical job model.