OPENLANE

OPENLANE

Account Coordinator - Post Repo (M-F, 12pm - 9pm EST)

Remote, United States

Sponsorship not specifiedDetected 8 days ago
Account ManagementOutbound SalesCustomer SupportCommunicationCollaboration

About the role

  • And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
  • We transform risk into progress through data, experience, and intuition.
  • In this role, you will have the opportunity to use your skills in account management and communication.

Responsibilities

  • You will be part of a dedicated team responsible for providing excellent customer support and maintaining strong client relationships.
  • Organized. You have excellent attention to detail and can effectively manage accounts and inquiries.
  • Manage and process accounts within PAR's internal queue to meet the company's service level agreements.
  • Support inbound inquiries from internal and external customers.
  • Ability to effectively manage accounts and provide exceptional customer service.

Requirements

  • The ideal candidate will have 1-2 years of experience in customer service, finance, or the automotive industry.
  • You are proficient in using computer systems and Google Workspace applications.
  • 1-2 years of customer service, finance, or automotive industry experience.
  • Ability to work independently, and efficiently, and meet all internal and external time commitments.

Nice to have

  • Experience with web technology.
  • Additional finance or automotive industry experience.
  • High school diploma or equivalent (Bachelor's degree preferred).

Skills

  • Partner across departments to meet customer service levels.
  • Collect and provide clear, accurate, and complete information using the right tools and procedures.

Compensation

  • Compensation Range of

Benefits

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Tuition Reimbursement for eligible programs

Company info

  • At OPENLANE we make wholesale easy so our customers can be more successful.
  • We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
  • We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
  • We pursue challenges that inspire us to build, create, and innovate.
  • We seek to understand and improve our customers' experience.
  • We deliver what we promise and learn along the way.
  • Driven Waybuilders.
  • Relentless Curiosity.
  • Smart Risk-Taking.
  • Fearless Ownership.
  • What We Offer:
  • Competitive pay
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This listing is sourced directly from OPENLANE's careers page and normalized into a canonical job model.