Point32Health

Point32Health

Human Resources Coordinator

Canton, MA

Sponsorship not specified$23k-$35kDetected 31 days ago
ExcelLogisticsProcess ImprovementHRPerformance ManagementHRISOnboardingCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • You will be responsible for handling various HR administrative tasks, aiding with colleague inquiries, and contributing to the overall efficiency and effectiveness of HR operations.
  • This role will touch all elements of the colleague life cycle.
  • Data Management: Leverage an innovative case management system for tracking requests and resolve, transfer or escalate cases to other HR colleagues for efficient issue resolution.

Responsibilities

  • Provide guidance and support to resolve issues effectively.
  • Support offboarding activities by conducting exit interviews and coordinating exit procedures.
  • Collaborate with HR Business Partners, Colleague Relations, and managers to address colleague relations matters, including performance management, disciplinary actions, and conflict resolution.
  • Support training initiatives by coordinating training sessions, tracking training completion, and assisting with training logistics as needed.
  • As an HR Coordinator within our HR Shared Services Center, you will play a pivotal role in delivering high-quality HR services and support to colleagues and managers across the organization.
  • Generate reports and analytics as needed to support HR initiatives.
  • Onboarding and Offboarding: Assist with the onboarding process for new hires, including paperwork completion, orientation, and system setup. Support offboarding activities by conducting exit interviews and coordinating exit procedures.
  • Colleague Relations Support: Collaborate with HR Business Partners, Colleague Relations, and managers to address colleague relations matters, including performance management, disciplinary actions, and conflict resolution.
  • Training and Development: Support training initiatives by coordinating training sessions, tracking training completion, and assisting with training logistics as needed.
  • We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Requirements

  • Proficiency in HRIS (Human Resources Information System) systems, Microsoft Office Suite (Word, Excel, PowerPoint), and other HR-related software.
  • Strong attention to detail, organizational skills, and ability to handle confidential information with discretion.
  • Excellent communication skills (written and verbal) with the ability to interact effectively with colleagues at all levels.
  • Knowledge of HR policies, employment laws, and regulatory requirements.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Must be able to work under normal office conditions and work from home as required.
  • May be required to work additional hours beyond the standard work schedule.
  • Certification and Licensure
  • PHR, SHRM-CP preferred.
  • Education
  • Required (minimum): High School Diploma or equivalent
  • Experience
  • Required (minimum): 1-3 years of experience in HR administration, shared services, a related role or an equivalent combination of education and experience.
  • Skill Requirements:

Nice to have

  • Bachelor's degree in human resources, Business Administration, or related field preferred
  • At least 1 year in a customer facing position utilizing a case management system.
  • Preferred: Bachelor's degree in human resources, Business Administration, or related field preferred
  • Preferred: At least 1 year in a customer facing position utilizing a case management system.

Skills

  • Customer service orientation and problem-solving skills.

Compensation

  • Compensation & Total Rewards Overview
  • The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.
  • The actual salary for this position will be determined by several factors, including the scope and complexity of the role
  • As part of our comprehensive total rewards program, colleagues are also eligible for variable pay.
  • Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.
  • Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment.

Benefits

  • Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare.
  • Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone.
  • We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are.
  • Serve as a primary point of contact for colleagues and managers regarding HR policies, procedures, benefits, and general inquiries.
  • the skills, education, training, credentials, and experience of the candidate

Company info

  • Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background
  • it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.
  • We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.
  • Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions.
  • We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.
  • Learn more about who we are at Point32Health.
  • Stay updated on HR policies, regulations, and compliance requirements.
  • Ensure adherence to company policies and procedures in all HR-related activities.
  • Policy and Compliance: Stay updated on HR policies, regulations, and compliance requirements. Ensure adherence to company policies and procedures in all HR-related activities.
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This listing is sourced directly from Point32Health's careers page and normalized into a canonical job model.