SHI International

SHI International

Contract Obligation & Strategy Analyst

Somerset, NJ USA

Sponsorship not specified$45k-$95kDetected 11 days ago
CRMSalesNegotiationExcelContract ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingPublic SpeakingAdaptabilityMicrosoft OfficeSharePoint

About the role

  • This role involves leading long-term data projects, improving reporting processes, onboarding new teams to organizational tools, and generating reports for special projects.
  • Assist with the development and implementation of contract management strategies that align with the organization's goals and objectives.
  • Analyze and track the performance of existing contracts using a Contract Lifecycle Management (CLM) tool.

Responsibilities

  • Can align and adjust work to support broader project goals and strategies.
  • Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
  • Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
  • Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
  • The Contract Obligation & Strategy Analyst at SHI International collaborates with Optimization Coaches to document and update processes, performing data collection and analysis to support sales and marketing initiatives.
  • The Sales Support Analyst also provides recommendations aligned with Public Sector business strategies and ensures effective communication and alignment between marketing and sales leadership.
  • Identify, develop, and implement process improvements in contract operations to increase efficiency and effectiveness.
  • Collaborate with other departments such as sales, operations, legal, and SHI leadership to ensure smooth contract operations.
  • Identify and anticipate potential operational risks within Request for Proposals (RFPs) and contracts, then develop strategies to mitigate these risks.
  • Support negotiation processes by providing data-driven insights, aligning with operational standards, and offering recommendations.

Requirements

  • Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth
  • Experience with video conferencing platforms such as Teams, WebEx, and Zoom
  • Completed Bachelor's Degree or relevant work experience required
  • 1-3 years of experience in a sales, contract, sales operations, sales support, analyst, or similar role

Compensation

  • The base salary pay range for this position is $45,000 - $95,000.

Benefits

  • may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Company info

  • Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Since 1989, SHI International Corp. has helped organizations change the world through technology.
  • We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
  • But the heartbeat of SHI is our employees - all 7,000 of them.
  • If you join our team, you'll enjoy:
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.
  • Managing the lifecycle of contract partner onboarding and flow-down processes within the CLM tool.
  • Gather, organize, and manage contract-related data for analysis. This could involve maintaining a database of contract details, terms, and performance metrics.
  • Document and present information regarding the capabilities of SHI standard processes, tools, and teams.
  • Professional presence in all levels of communication.
  • Collaborate and contribute during the Request for Proposal process on strategic contract opportunities, including the presentation of operational requirements, providing strategic recommendations, communicating with various internal SHI departments, monitoring operational action items, and reviewing drafts.
  • Liaise with Optimization Coaches to ensure processes are well documented and updated as needed.
  • Perform process building, data collection, analysis, and reporting for sales and marketing initiatives.
  • Lead high-level, long-term data projects in collaboration with various organizational groups.
  • Onboard new teams to organizational tools and operational builds.
  • Communicate regularly with coaches regarding necessary changes to personnel training.
  • Generate and manage standard and ad hoc reports for special projects, merging data from various tools and databases.

Equal opportunity

  • Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
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This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.