OpenTable

Director, Technical Program Management

New York, NY · Director

Sponsorship not specified$220k-$240kDetected 6 days ago

Process ImprovementLeadershipCommunicationCollaborationMentoring

About the role

Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
Operating at a strategic level within OpenTable's engineering organization, this role balances roughly 50% managing senior executives and 50% leading and mentoring individual contributor TPMs.
This is a pivotal opportunity to act as a change leader and help rethink product development lifecycles and software delivery models as AI rapidly transforms the software development lifecycle.

Executive Management & Collaboration: Serve as a strategic partner to senior leadership and cross-functional executives across Product, Engineering, Design, Data,
Security, Infrastructure, and business teams to align priorities, manage dependencies, and establish high-stakes escalation paths.
Operating Model Transformation: Design, iterate, and embed corporate operating rhythms, delivery mechanisms, planning frameworks, and risk management standards across large-scale technical portfolios to raise the organizational bar for execution quality.
Process Optimization: Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag.
Partner with engineering leadership to improve overall software delivery practices, technical planning, and developer productivity, utilizing modern tooling and data-driven metrics to mitigate hidden organizational drag.

10+ years of technical program management experience spanning large-scale software development and cross-functional technical programs.
5+ years of experience formally leading, developing, and retaining engineering or program management teams within high-growth technology environments.
Proven track record of managing technical program portfolios across complex, multi-entity organizations, including driving organizational transformation and designing cross-functional operating models.
Demonstrated technical fluency and credibility, with the ability to engage deeply with engineering leaders on software architecture, dependencies, trade-offs, and release management.
Exceptional executive presence and communication skills, with a verified ability to influence senior stakeholders and turn ambiguous priorities into concrete operational plans.

Prior software engineering background or deep, direct technical experience in software development lifecycles (SDLC) and developer productivity tooling.
Experience leading program management functions within two-sided marketplaces, high-scale consumer tech, SaaS, fintech, or hospitality engineering organizations.
Familiarity with or an active interest in automation, AI-enabled engineering workflows, and adapting product development lifecycles to emerging technology shifts.
Experience operating effectively within a globally distributed workforce across multiple international entities and time zones.
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Paid volunteer time
Focus on your career growth:

Work from (almost) anywhere for up to 20 days per year
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Paid parental leave
Generous paid vacation + time off for your birthday
Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more.

This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.