Finch Legal
Member of Technical Staff, Applied AI
New York City · Staff+
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About the role
- We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
- Explore life at Finch https://app.notion.com/p/Life-at-Finch-32fe7a322002810cabf6f9547800f2a2?pvs=21 for more.
- WHO WE HAVE IN MIND This role is for technical team members who want ownership over outcomes - here's what we think that requires.
Responsibilities
- Build production-grade voice, browser, document, and workflow agents that move personal injury cases forward.
- Design long-horizon agent systems - including context, tools, memory, permissions, structured outputs, and human-in-the-loop controls.
- Own the eval flywheel: turn real cases and operator feedback into benchmarks that continuously improve agent quality.
- Optimize performance through model selection and routing, context engineering, prompting, tool design, and agent observability.
- Make agents reliable across calls, documents, communications, third-party portals, partial failures, and changing case information.
- 3+ years building reliable, secure software in production, with the ability to own systems across the stack.
- Strong instincts for agent design, including context construction, model selection, tool boundaries, structured outputs, failure recovery, and human handoffs.
- Experience building voice agents, browser agents, or long-running workflow agents.
- Experience building evaluation systems, agent observability, model routing, or human-in-the-loop review tools.
- Personal injury law is drowning in repetitive tasks, paper-based bottlenecks, and fragmented data - and we're building the software to fix it.
Requirements
- Proficiency in Python and comfort working with React, LLM APIs, and agent frameworks.
- Experience with Pydantic AI or another production agent framework.
Benefits
- 100% coverage for health, dental, and vision.
- 401(k) retirement plan.
- Flexible PTO (we trust you to take the time you need).
- Familiarity with legal tech, healthcare workflows, document processing, or other operationally complex domains.
Company info
- Our mission is to make justice radically more accessible to every American household.
- Since launching in April 2025, we've raised a $20M Series A https://sequoiacap.com/article/partnering-with-finch-ai-powered-justice backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms https://www.finchlegal.com/customers across the country.
This listing is sourced directly from Finch Legal's careers page and normalized into a canonical job model.