Roofstock

Seasonal Hospitality Coordinator

Isle of Palms, South Carolina, United States

No sponsorshipDetected 64 days ago

Outbound SalesLeadershipCommunication

About the role

As a Seasonal Hospitality Coordinator, you'll serve as the on-the-ground expert responsible for keeping our homes functional, clean, and stocked (FCS) for every guest.
This role is a combination of what many companies call a property caretaker and a runner and may at times include work more generally associated with that of a hotel front desk.
Your work will directly impact guest satisfaction, review scores, and how well we care for our homeowners'.

document inspections and reports issues via our task management systems
Restock consumables and inventory supplies to maintain FCS readiness
Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
Support Hospitality Managers with dispatching of field tasks during non-peak times of day
Primarily support the operations of your zone while being available to assist other zones as needed based on market need

Ability to follow checklists and brand standards consistently
Comfort using mobile apps and task tracking tools
Valid driver's license and reliable vehicle required
Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
1+ years of experience in hospitality, property care, vacation rentals, or related field
Detail-oriented and highly reliable
Physically capable of lifting 25+ lbs and walking/standing throughout the day
Strong communication skills and service-minded attitude
Able to work weekends, holidays, and on-call rotations

Compensation may be adjusted based on experience, skills, and interview performance.
Our compensation reflects several US geographic markets.
The base pay for this position represents the expected salary for this position.
Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.
Roofstock is a total compensation company; the base salary is only a part of our total compensation package.
This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs.

Roofstock's STR team has the opportunity to build and shape an entirely new business unit together.
The team is obsessed with people, in particular our owners, our guests, and our teammates.
We extend our hospitality to everyone around us, there's no such thing as "not my job," and we celebrate our wins together.
We plan to expand within our current markets as well as to roll out new markets in the years to come.
Much like a startup business, things are fast-paced, intense, and exhilarating.
And when the team wins, we all win.

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

This listing is sourced directly from Roofstock's careers page and normalized into a canonical job model.