Mcc Group

Mcc Group

Inside Sales Representative (Mitsubishi Chemical Advanced Materials)

Reading, Pennsylvania · Contract

Sponsorship not specified$61k-$76kDetected 30 days ago
CRMSalesERPRecruitingPerformance ManagementCustomer SupportCommunicationCollaborationMicrosoft Office

About the role

  • This role is responsible for driving revenue, ensuring customer satisfaction, and supporting cross-functional collaboration with key account and sales teams.
  • Performance Management: Monitor target key performance indicators (KPIs) to measure effectiveness and performance.
  • Reporting & Analytics: Collect and analyze service data to improve performance.

Responsibilities

  • Operational Management: Serve as the commercial point of contact for assigned accounts, manage quotes, and ensure accurate pricing documentation.
  • Customer Experience: Build strong relationships with branch and purchasing teams to deliver best-in-class service.
  • Serve as the commercial point of contact for assigned accounts, manage quotes, and ensure accurate pricing documentation.
  • Build strong relationships with branch and purchasing teams to deliver best-in-class service.

Requirements

  • Bachelor's or associate degree in business, management, or a related field with 2 years' experience in customer service and/or sales
  • or a high school diploma with 5 years' experience in customer service and/or sales.
  • Excellent communication skills and ability to troubleshoot customer and order issues effectively.
  • Team Development & Safety: Promote continuous improvement, uphold safety standards, and complete required safety training.

Nice to have

  • Experience in the chemical or manufacturing industry, a plus.

Skills

  • Other duties as assigned.
  • Technology & Tools: Utilize ERP system, and Microsoft Office for order management and reporting.
  • Strong understanding of customer service principles, practices, and technologies.
  • Strong organizational and time-management skills for managing multiple priorities.
  • Effective presentation and interpersonal skills with diverse audiences, including technical and purchasing staff.

Compensation

  • $60,800-$76,000
  • Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.
  • This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Benefits

  • Competitive Benefits including health, dental, vision, and participation in the company 401K with 5% employee match.
  • Benefits begin on DAY 1!
  • Curated Self-Paced Learning & Development Programs for all Employees
  • Tuition Reimbursement
  • $1,000 sign on bonus
  • Paid vacation time and holidays

Company info

  • Mitsubishi Chemical Advanced Materials Inc.
  • Job Description:
  • Inside Sales Account Representative
  • Salary: $60,800-$76,000
  • We are seeking an Inside Sales Account Representative to drive operational excellence in managing key accounts.

Equal opportunity

  • If you need special assistance or an accommodation while seeking employment, please email MCA-MBX_accomodations@m-chem.com.
  • We will make a determination on your request for reasonable accommodation on a case-by-case basis.
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This listing is sourced directly from Mcc Group's careers page and normalized into a canonical job model.