Snyk
Technical Success Manager
United States - Boston Office
Sponsorship not specified$92k-$115kDetected 7 days ago
GitJenkinsDevOpsCybersecurityJiraCommunicationProblem SolvingOrganizational Skills
About the role
- It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.
- You'll be the advisor who turns "security" from a blocker into an enabler, guiding engineering and security teams through their DevSecOps journey.
- Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.
Responsibilities
- Build and foster trusted relationships with stakeholders across customer engineering and security teams to support adoption and retention.
- Advocate internally for customer needs, partnering with Product, Sales, and Support to flag risks and inform roadmap feedback.
Requirements
- 3+ years of experience in a customer-facing technical role, engaging with both practitioners and stakeholders to solve business problems with advanced technologies.
- Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code).
- Experience supporting technical or engineering initiatives, with strong problem-solving and business case skills.
- Strong communication skills, with the ability to facilitate discussions, handle objections, and influence stakeholders from end-users to managers.
- Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.
- Possess a Bachelor's Degree in computer science, technology, engineering, math, business, or equivalent experience.
- Experience working closely with technical customers within the Enterprise space in North America.
- It'd Be Awesome If You Also…
- Have a developer background, coding experience, or deep familiarity with modern DevOps environments.
- Have experience supporting technical transformation or change management projects.
- Have a history of problem-solving and innovation in developing technology programs.
- Enjoy translating complex technical wins into clear business value-you love a good success story!
- Annual Base Salary Range: $91,800- 114,750
- Target Commission Range: $16,200- 20,250 (at 100% attainment of sales)
Compensation
- $91,800- 114,750
- Target Commission Range: $16,200- 20,250 (at 100% attainment of sales)
- Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors.
- Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors.
- Health benefits, employee assistance plans, and annual wellness allowance
Benefits
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
- Benefits & Programs
- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
Company info
- Drive adoption and value realization for a portfolio of enterprise customers across their Application Security workflows.
- Deliver structured onboarding programs that help customers achieve their security program goals using Snyk's suite of products.
This listing is sourced directly from Snyk's careers page and normalized into a canonical job model.