Navan

Director, Marketing Operations

New York, NY · Director

Sponsorship not specified$143k-$318kDetected 4 days ago

Data EngineeringLLMsSalesforceMarketoCRMLeadershipMentoring

About the role

To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
Candidates may receive more information from the recruiter.

Drive Cross-Functional Alignment: Act as the critical connective tissue between Marketing and Revenue Operations. You will spearhead cross-functional initiatives, ensuring tight alignment across go-to-market teams on data, processes, and revenue goals.
MarTech Strategy & Scoping: Continually evaluate and architect the marketing technology stack. You will be responsible for scoping new tools, managing vendor relationships, and implementing solutions that drive efficiency at scale.
Demand Gen & Sales Alignment: Build the operational infrastructure to support seamless sales motions.
Partner closely with Revenue Operations and Demand Gen leaders to build dynamic lead scoring models, complex routing logic, and strict SLA tracking to ensure no lead is left behind.
Reporting & Attribution: Design and maintain advanced dashboards that provide full-funnel visibility. Translate raw data into actionable insights for marketing and sales leadership to guide future strategies.
Process Engineering: Identify bottlenecks in the current marketing-to-sales handoff and build scalable, automated processes to solve them.
Team Leadership & Management: Build, mentor, and manage a high-performing marketing operations team.
Build, mentor, and manage a high-performing marketing operations team.
Build the operational infrastructure to support seamless sales motions.
Design and maintain advanced dashboards that provide full-funnel visibility.

Management Skills: 5+ years of experience directly managing, coaching, and scaling operations teams in a high-growth environment.
Cross-Functional Leadership: Proven track record of driving cross-functional execution, specifically partnering with Revenue Operations to orchestrate unified GTM motions.
You must possess deep, hands-on experience with ETL and Reverse ETL pipelines to ensure clean, actionable data flows seamlessly across systems.
Strategic Chops: A proven ability to act as a consultant to marketing leadership.
You know how to translate business requirements into technical solutions and vice versa.
Technical Mastery: Deep, hands-on architectural expertise with the modern MarTech stack.

12+ years of progressive experience in B2B Marketing Operations, Revenue Operations, or Demand Generation Ops.
SaaS experience is highly preferred.

5+ years of experience directly managing, coaching, and scaling operations teams in a high-growth environment.
Technical Mastery: Deep, hands-on architectural expertise with the modern MarTech stack. You should possess:
Marketo Expertise: Expert-level proficiency in instance management, lifecycle modeling, complex trigger logic, and API integrations.

$143,100 - $318,000 USD
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need.
To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation.
Target incentive compensation for some roles may include a ramping draw period.
Compensation is higher for those who exceed targets.

Guide your direct reports in day-to-day execution while fostering a culture of continuous learning, technical excellence, and operational discipline.

This listing is sourced directly from Navan's careers page and normalized into a canonical job model.