FleetWorks
Senior Software Engineer - Customer Platform
Chicago · Senior
Sponsorship not specified$20k-$30kDetected 55 days ago
TypeScriptNode.jsAPI DevelopmentRESTCommunication
About the role
- Every year, companies spend over a trillion dollars moving freight across the U.S. but the system for matching trucks with jobs is still slow, manual, and fragmented.
- Our agents replace the endless phone calls, texts, and emails and match truckers who want to get paid with loads that need to be moved.
- In this role, you'll be a full member of our core engineering team, but deployed directly into the environments where our product meets the real world.
Responsibilities
- Lead technical delivery for customer implementations, integrations, and workflow builds; owning projects from scoping through production rollout.
- Architect and build workflows that encode real customer processes, integrating directly with their systems and adapting to operational edge cases you uncover in the field.
- Develop core platform components and integration tooling that standardize common patterns, reduce one-off work, and help the team scale customer deployments efficiently.
- Navigate complex environments, fragmented data, and real-world constraints, and design solutions that work in practice, not just on paper.
- Strong command of TypeScript, Node.js, and REST API design, including debugging and integrating with external systems.
- Quick call with Megan, our Talent lead, for you to share your goals and motivations, what you've worked on that you're proud of and to figure out together how that might fit in with what we're working on at FleetWorks
- Well talk with your references to help us understand how to best support your development at work-we might do this after you've signed your offer
- We're building voice agents that transform the chaotic freight booking process into a modern, intelligent marketplace.
- You'll build production features, design integrations inside messy customer systems, and shape the internal tooling and platform components that allow us to scale deployments efficiently.
Requirements
- Hands-on experience with AI-driven systems, including tuning agent behavior, refining prompts, and shaping workflow logic based on customer feedback.
Compensation
- Transparent offer process that clearly outlines how we came to the compensation package we're offering, including the current and potential value of your equity
Benefits
- Top tier cash and equity compensation-we aim to be above 75th %ile for companies who have raised a similar amount of cash
- Competitive medical, dental, and vision benefits
- Transparent offer process that clearly outlines how we came to the compensation package we're offering, including the current and potential value of your equity
Company info
- We're expanding our engineering team in Chicago, a major hub for our customers and the heart of U.S. freight operations.
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