The Home Depot

UX Principal - Synthetic Research

STORE SUPPORT CENTER, ATLANTA - 9090 · Principal

Sponsorship not specifiedDetected 8 hours ago

UX ResearchAgileOKRsResearchLeadershipMentoringAdaptability

About the role

This role will be the driving force behind our synthetic research practice, bringing AI expertise to help generate insights at scale for the organization.
You will succeed in this role if you have a strong research background and AI knowledge, with an understanding on AI limitations and ethical constraints.

Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization.
Models & ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.
Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods
20% - Coaching and Mentoring - Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization.
40% - Delivery and Execution - Models & ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.
Clearly communicates insights and opportunities and drives value of UX across experiences.
Displays situational adaptability, is able to step in and drive change in products to better align with user needs or organizational goals.
Has courage and organizational savvy to drive this change.
Drives UX practice across experience, domain, or group of products.
Partners with Product, Development, other UX resources and business stakeholders across products to align multiple experiences in a domain.

Must be 18 years of age or older.
Must be legally permitted to work in the United States.
You have a passion for exploring new methodologies and teaching others, including when not to use synthetic research.

5+ years of experience working with agile software development teams
Strong interpersonal savvy
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Decision Quality

This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.