Bristol Myers Squibb
Senior Director, US RayzeBio Field Market Access & Customer Engagement
Field - United States - US, USA · Director
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About the role
- At Bristol Myers Squibb, our employees often ask, "Who are you working for?"-a question that fuels collaboration, accountability, and urgency in our work.
- This is work that transforms the lives of patients, and the careers of those who do it.
- SUMMARY: This is a Bristol Myers Squibb role dedicated to supporting the RayzeBio radiopharmaceutical business.
Responsibilities
- Partner cross-functionally with Pricing & Access Strategy, Brand Marketing and Sales, Commercial Operations, Field HEOR, Payer Market Access and Strategic Accounts, Patient Access Support Services, and other matrix teams to ensure cohesive execution of strategic priorities
- Actively drive team to build intimate knowledge of their accounts (including account payer mix, overall access dynamics, decision making processes, operational considerations, financial considerations, etc.) to ensure seamless access today and in the future.
- Partner with the Pricing & Contracting Lead to support account-level execution of purchase agreements, GPO partnerships, and rebate strategy, including business-case analytics that demonstrate site-level economics, in partnership with Field HEOR
- Partner with Trade & Distribution and Commercial Operations on site readiness and on distribution and delivery partners, including radiopharmacy, specialty distribution, and 3PL partners
- Site Access Support & Patient Pull-Through:
- Advise Patient Access Support Services, Trade & Distribution, and the payer-focused matrix team on access support workflows, escalation pathways, and hand-offs, bringing field insight on site needs and ensuring the FRM team operates effectively within them, recognizing that radiopharmaceutical dose scheduling is time-sensitive and delays can jeopardize treatment
- Ensure all patient access support and customer engagement activities are documented in approved systems and adhere to privacy (HIPAA), compliance, and BMS policy requirements.
- Launch Readiness & Team Build:
- Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases.
Requirements
- Experience engaging IDNs, academic centers, community oncology/urology practices, and VA/DoD sites of care, including supporting formulary approval and site-level contracting
- Bachelor's Degree in Business, Health or Life Sciences, Healthcare Administration, Organizational Management, or related field required. Advanced degree (MBA, MA Public Health, PharmD, etc.) is preferred
- 5+ years of direct nuclear medicine or radiopharmaceutical experience in site-of-care access, field reimbursement, or account management required, including partnering on treatment or imaging site activation (site readiness, referral development, through first patient)
- Demonstrated people leadership experience, including building, recruiting, and leading a field-based market access, reimbursement, or account management team, and ability to create cross-functional relationships is required
- 12+ years of overall pharmaceutical, biotechnology, diagnostic imaging, and/or healthcare industry experience
- 7+ years of oncology, hematology, radiopharmaceutical, or other complex, high cost buy and bill therapy site-of-care reimbursement or field access experience, including:
- Coverage, coding, billing and payment
- Medicare (NCD, IPPS, OPPS, 340B, etc.) and site-of-care economics
- Working knowledge of payer medical policy and managed care coverage processes for in-patient and out-patient coverage
- Working knowledge of local coverage determinations and case rate considerations
- Experience overseeing or supporting patient-level access support for buy and bill therapies, including benefits verification, prior authorization, appeals, coding and billing, and coordination with patient support services and distribution partners
Nice to have
- Licenses or Certifications: Certified Coder or Biller is a plus
- Experience with theranostic (paired diagnostic and therapeutic) programs, including first-in-class launches is a plus
- Clinical nuclear medicine background (e.g., licensed Nuclear Medicine Technologist) or hands-on experience with radiopharmacy, PET center, or theranostic site workflows is preferred
Compensation
- Lead the development and implementation of annual performance metrics aligned Corporate, Market Access, and RayzeBio organizational objectives
Benefits
- We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.
- Develop and communicate a clear, forward-looking strategy for Market Access & Customer Engagement, integrating payer dynamics, reimbursement trends, and competitive intelligence
- Steward the complex and unique radiopharmaceutical site-of-care economic model, ensuring a deep and actionable understanding of site-specific economics and reimbursement methodologies.
- Monitor patient access progression and outcomes (e.g., time to treatment, denials and appeals, delays, and abandonment) and use trends to drive site education, payer insight, and process improvements
- Partner with Patient Access Support Services, Trade & Distribution, and the Payer Market Access and Strategic Accounts (MASA) team to resolve coverage, reimbursement, and logistical barriers at the patient level
- Recruit, onboard, and develop the Field Reimbursement Manager (FRM) team ahead of launch, defining roles, site and account alignment, training, and performance expectations in a net-new organization
- Guide Field Reimbursement Managers in translating strategy into actionable plans, setting measurable goals, and monitoring performance against key metrics
- Oversee the execution of access and reimbursement strategies, ensuring compliance and operational rigor
Company info
- Establish a field advisory forum to capture frontline insights, drive process improvement, and guide the development of field resources that support customers and sites
This listing is sourced directly from Bristol Myers Squibb's careers page and normalized into a canonical job model.