Nissan
Consumer Credit Supervisor
Richmond, British Columbia - Canada · Contract
No sponsorship$10k-$15kDetected 1 day ago
Project ManagementStakeholder ManagementBusiness DevelopmentFinancial AnalysisAccountingExcelProcess ImprovementPerformance ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft OfficeUnderwritingLean ManufacturingCFA
About the role
- This role ensures consistent and sound credit decisioning, adherence to company policies and risk appetite, exceptional dealer service, and achievement of departmental performance objectives.
- The position provides leadership, coaching, and development to Credit Analysts while managing workflow, escalations, and complex credit transactions.
- The role is accountable for maintaining high standards of credit quality, operational efficiency, compliance, and customer experience.
Responsibilities
- Maintain a high-quality credit portfolio through effective risk assessment and policy adherence.
- Deliver timely and consistent credit decisions that support dealer and customer satisfaction.
- Lead, coach, and develop a high-performing team of Credit Analysts.
- Foster strong partnerships with dealer partners, Sales, Risk, Funding, and other business stakeholders.
- Support portfolio growth while balancing credit risk and operational efficiency.
- Identify and implement process improvements that enhance effectiveness and customer experience.
- Lead the daily operations of the Western Region Credit team to ensure timely, consistent, and policy-compliant credit adjudication decisions.
- Supervise and support Credit Analysts by providing direction, guidance, and assistance with complex credit applications and exception requests.
Requirements
- Bachelor's degree in Business Administration, Finance, Commerce, Economics, Accounting, or a related field
- Minimum 5-7 years of progressive experience in automotive finance, consumer lending, commercial lending, credit adjudication, or financial services.
- Proven experience managing dealer relationships and supporting business development initiatives while maintaining sound risk management practices.
- Experience working with credit bureau reporting, financial statement analysis, income verification, and fraud detection methodologies.
- Experience interpreting and applying credit policies, operational procedures, regulatory requirements, and internal controls.
- Strong knowledge of consumer and commercial credit principles, risk assessment methodologies, and lending practices.
Nice to have
- Canadian Securities Course (CSC)
- Certified Credit Professional (CCP)
- Risk Management Certificate or Certification
- Commercial Credit or Financial Analysis Training
- Leadership or Supervisory Development Certification
- Project Management (CAPM or PMP)
- Lean Six Sigma Yellow/Green Belt
- Advanced training in consumer lending, commercial lending, underwriting, or automotive finance
Skills
- Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms.
Compensation
- $10k-$15k
Benefits
- For more information, access our Nissan Benefits Overview Guide.
Company info
- Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.
Equal opportunity
- It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.
Visa & Work Authorization
- Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.
This listing is sourced directly from Nissan's careers page and normalized into a canonical job model.