California Closets CCO
Customer Service Coordinator (Customer Service Liaison)
Chantilly, VA, United States
Sponsorship not specifiedDetected 16 days ago
SalesforceSalesAccountingCustomer SupportMicrosoft OfficeAccounts Payable
About the role
- We believe home is more than just a place - it should be a source of creativity, comfort, and connection.
- All your information will be kept confidential according to EEO guidelines. #DC088
Responsibilities
- Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
- Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
- May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
- Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
- From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs.
- Working with luxury products and 100% custom builds
- Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist.
Requirements
- 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Nice to have
- Associates Degree related to business administration / accounting from an accredited college or university preferred
- Calendar management / regional scheduling experience preferred
Benefits
- Health insurance - Medical, Dental, and Vision
- PTO, sick time, floating holidays, and paid holidays
- 401K retirement plan with company match
- Franchises are independently owned and operated and may offer different benefits.
- Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
- This location is company-owned, therefore earns the following benefits:
Company info
- Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service.
- The Customer Liaison assists customers and provides an exceptional brand experience.
- This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
Equal opportunity
- We are an equal opportunity employer.
- All your information will be kept confidential according to EEO guidelines.
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This listing is sourced directly from California Closets CCO's careers page and normalized into a canonical job model.