Oracle
Senior Support Engineer, Product Data Quality & Resolution
Houston, Minnesota · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($51,900) is below the Level I prevailing wage of $68,245. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $85,571 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Database Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · La Crosse-Onalaska, WI-MN. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Resolve critical product data issues and help get hardware onboarded into Oracle data centers.
- Responsibility for implementing product or process changes will transition to the appropriate Product Engineering or Program Management teams once investigation and recommendations are complete.
- Monitor daily manufacturing data feeds to identify data-quality issues and operational exceptions requiring investigation.
Responsibilities
- Improved product-data quality across Oracle's manufacturing partner network.
- Consistent delivery of technical support within a global 24x7 operational environment.
- The successful candidate will manage technical investigations, recommend corrective actions, and identify opportunities for systemic improvement.
- Technical Support & Investigation Investigate and resolve complex product-data issues impacting hardware onboarding into Oracle data centers.
- Monitor, prioritize, and respond to technical support tickets within the operational support queue.
- Collaborate with Oracle's global manufacturing partners to investigate and resolve product-data quality issues while ensuring corrective actions are measurable, verified, and minimize future recurrence.
- Cross-Functional Collaboration Partner with Product Engineering, Manufacturing Engineering, Data Centre Operations, and other cross-functional teams to coordinate technical investigations.
Skills
- Strong Microsoft Excel skills for data analysis and reporting.
Compensation
- $52k-$132k
This listing is sourced directly from Oracle's careers page and normalized into a canonical job model.