SUNY Clinton - Clinton Community College
Admissions Advisor
Plattsburgh, NY
Sponsorship not specifiedDetected 28 days ago
CRMCustomer SupportCommunicationTime ManagementMicrosoft Office
About the role
- Interview prospective students and follow up with applicants through the Customer Relationship Management (CRM) system, triage of e-mail inquiries, text messages, and phone calls.
- Review applicants' high school and college credentials to determine eligibility and transferability to a variety of programs.
- Assist with other responsibilities as assigned.
Responsibilities
- Assist in managing CRM, downloading and processing supporting documents.
Nice to have
- With Bachelor's - $44,922.44
- Earned Bachelor's degree, master's preferred, and demonstrated experience in college admissions or recruitment in higher ed.
- A valid driver's license is required.
- CRM experience preferred.
- KNOWLEDGE, SKILLS, AND ABILITIES Ability to travel overnight and work evenings and weekends
- Ability to work responsibly and independently
- Excellent customer service Outstanding written, verbal, and interpersonal communication skills
- Strong organizational and time management skills with exceptional attention to detail
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