Appian Corporation
Senior Business Technology Engineer
McLean, Virginia · Senior
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About the role
- The Appian Business Technology team is the strategic engine driving our internal corporate infrastructure forward.
Responsibilities
- Secure Environment & CMMC Management: Manage, govern, and maintain established secure IT enclaves compliant with Cybersecurity Maturity Model Certification (CMMC) and NIST 800-171 frameworks.
- Strict Patch Management Execution: Enforce and support rigorous patch management SLAs for OS and third-party applications across all environments.
- Continually test, deploy, and verify updates to maintain CMMC compliance, mitigate zero-day vulnerabilities, and ensure uninterrupted system functionality.
- Zero-Touch Provisioning: Maintain and improve automated onboarding/offboarding workflows using Windows Autopilot and Apple Business Manager / Automated Device Enrollment.
- Scripting & Tooling: Write and maintain operational scripts (PowerShell, Bash, Python) to automate software distribution, settings configuration, and routine IT tasks.
- Workflow Optimization: Identify manual IT support processes and build automated workflows to streamline operations and improve end-user resolution times
- Documentation & Standards: Maintain clear technical documentation, system configurations, and standard operating procedures (SOPs) for the IT team.
- Cross-Team Execution: Partner with Information Security and Network teams to implement security controls and ensure endpoint compatibility with company systems.
- Partner with Information Security and Network teams to implement security controls and ensure endpoint compatibility with company systems.
Requirements
- Degree: Minimum of a Bachelor of Science or Bachelor of Arts in Computer Science, Management Information Systems (MIS), Information Technology, or a related technical discipline.
- 4+ years of experience in desktop engineering or similar IT-related roles.
- Demonstrated experience configuring, managing, and troubleshooting both Windows 10/11 and macOS operating systems in an enterprise setting.
- Experience administering enterprise device management systems (e.g., Microsoft Intune for Windows
- Working knowledge of PowerShell (Windows) and Bash / zsh (macOS) for administrative automation.
- Practical experience with endpoint encryption, antivirus software deployment, and identity management basics (e.g., Microsoft Entra ID / Azure AD, Okta).
- Strong communication and collaboration skills, with the ability to work across teams.
Nice to have
- Experience with zero-trust security models and endpoint protection tools.
- Knowledge of cloud-based IT solutions (e.g., Azure AD, Google Workspace, AWS WorkSpaces).
- Certifications: Microsoft Certified: Modern Desktop Administrator
- Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training.
- This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one.
- Appian fosters inclusivity through our 8 employee-led affinity groups.
Compensation
- $75,000 - $175,000 USD
Benefits
- Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future.
- Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.
Company info
- Here at Appian, our values of Intensity and Excellence define who we are.
- We set high standards and live up to them, ensuring that everything we do is done with care and quality.
- We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results.
- When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
- Senior Business Technology Engineer
- McLean, VA |
- Are you a technical leader ready to architect, optimize, and scale the mission-critical platforms powering a global pioneer in enterprise transformation?
- Move beyond daily maintenance to bridge strategic engineering gaps, guide cross-functional teams, and future-proof the complex software layers that enable our global workforce.
- We design, optimize, and scale the enterprise systems that empower Appian employees globally, ensuring our internal operations mirror the high-performance capabilities of our market-leading technology and enable our corporate growth in the automation market.
- This lead role is designed for an elite systems expert who thrives at the intersection of enterprise architecture and technical execution.
- At Appian, you will have the autonomy to direct end-to-end system assessments, implement robust configuration and coding solutions, and pioneer methodologies to simulate user interactions before updates reach production-all while working face-to-face in a culture that champions collaboration and rapid technical innovation at our corporate headquarters.
Equal opportunity
- equal opportunity employer that strives to attract and retain the best talent.
- If you need a reasonable accommodation for any part of the employment proce
This listing is sourced directly from Appian Corporation's careers page and normalized into a canonical job model.