Winter Park Resort

Front Desk Agent - Year Round

Winter Park, CO

Sponsorship not specifiedDetected 7 days ago

AccountingExcelCommunicationOrganizational SkillsMicrosoft Office

About the role

The 'Front Desk Agent" plays a critical role in the Winter Park Resort Lodging Division's Front Desk operations.
The 'Front Desk Agent" is the face of the Lodging Division for guests and resort staff during the daytime hours.
Some key responsibilities of this position include the following:

Contacts and work with IT and SMS-Host support to rectify any issues preventing the Front Desk from operating correctly

Minimum of one (1) year working in the hotel, lodging, resort, or hospitality industries (in a guest service, front desk or accounting function) or call center environment required
Experience using Springer-Miller System (SMS) preferred
Experience using HotSOS preferred
Experience using Zingle preferred

Must possess exemplary organizational skills
Demonstrable working knowledge Microsoft Office (including Word and Excel) required
Valid Colorado Driver's License and clean motor vehicle record preferred
Strong interpersonal and communications skills required
High School Diploma or GED required (higher education desired)
The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position.
The range listed is just one component of Winter Park Resorts total compensation package for employees.
Other rewards may include many region-specific benefits.
Provides exemplary guest service skills during guest check-in/check-out

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position.

Medical, dental, vision, life, paid parental leave and more for eligible employees
Mental health resources for all employees
The 'Front Desk Agent" will also follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

At 67 miles away, Winter Park is the closest ski resort to Denver.
With easy access to 765,000 acres of public land, Winter Park is home to endless adventures.
Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

This listing is sourced directly from Winter Park Resort's careers page and normalized into a canonical job model.