Refloor

Installation Coordinator

Troy, Michigan, United States

Sponsorship not specified$18k-$22kDetected 6 days ago

Project ManagementCommunicationCollaborationProblem Solving

About the role

At Refloor, growth is not just a promise - it is a reality.
Refloor is America's fastest-growing flooring company, and we owe our success to YOU.
It's individuals like you who join our team, fuel our growth, and make us want to continue to thrive.

Project Management: Manage the daily progress of assigned projects from start to finish, ensuring they are carried out effectively and within designated timelines.
Build Strong Relationships: Foster strong relationships with our installation teams and clients, promoting trust and transparent communication.
Customer Assistance: Address customer concerns and deliver outstanding service throughout and after the installation process, ensuring satisfaction and resolving any emerging issues.
Manage the daily progress of assigned projects from start to finish, ensuring they are carried out effectively and within designated timelines.
Address customer concerns and deliver outstanding service throughout and after the installation process, ensuring satisfaction and resolving any emerging issues.

Driven and willing to take initiative when required to guarantee successful installations.
Undertake any other required tasks or responsibilities as assigned, contributing to the team's and company's overall success.
Proactive Approach: Driven and willing to take initiative when required to guarantee successful installations.

Prior experience in the flooring or home improvement sector is preferred but not mandatory.

Excellent interpersonal abilities to effectively connect between clients and installation teams.
Ability to Navigate Ambiguity and Complexity: Flexibility and calmness in managing intricate situations and evolving project conditions.
What does Refloor offer?

Collect payments from clients for contracted services, update relevant documentation, and facilitate additional payment processes in line with company guidelines.
Become a part of our team as an Install Coordinator where you will play a key role in providing outstanding experiences for our customers.
In this position, you will manage all in-home installation projects and work closely with both installers and customers to guarantee a smooth experience.
We are committed to team development and customer satisfaction, expanding our reach, and ensuring customers receive nothing less than 5-star experiences.
Join us and be part of our exciting journey!

This listing is sourced directly from Refloor's careers page and normalized into a canonical job model.