Forward Air

Forward Air

Customer Relations Coordinator/Forklift Operator

Compton, CA, United States

Sponsorship not specifiedDetected 2 days ago
LogisticsCustomer SupportCommunicationAccounts Payable

About the role

  • The Customer Relations Coordinator/Forklift Operator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal
  • teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational

Responsibilities

  • The Customer Relations Coordinator/Forklift Operator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site.
  • They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing.

Company info

  • They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates.
  • They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

This listing is sourced directly from Forward Air's careers page and normalized into a canonical job model.