T-Mobile USA, Inc.

Sr Mobile Expert, Bilingual

Little Rock, Arkansas · Senior · Part-time

Sponsorship not specifiedDetected 2 days ago

Product ManagementProduct StrategyCustomer SupportResearchCommunicationCollaborationCritical Thinking

About the role

That's how we're UNSTOPPABLE for our employees!
Job Overview Sr Mobile Expert, Bilingual are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise.
Sr Mobile Expert, Bilingual will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations.

Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Works collaboratively to build and contribute to a culture of sales and service.
With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.
We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

$29.00 Annualized Incentive Target: $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status.
All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together!
A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when eligible.
We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!

T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America's supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile.
Customers benefit from an unmatched combination of value, quality, and exceptional service experience.
We are committed to maintaining your trust by respecting and protecting your privacy.

We take equal opportunity seriously-by choice.
We are an Equal Opportunity Employer.
T-Mobile USA, Inc. is an Equal Opportunity Employer.
Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Neighborhood Mobile Expert (Preferred) Care: Elite Expert, Account Care (Preferred) Care: Elite Expert, Technical Care (Preferred) Knowledge, Skills and Abilities: Communication (Required) Critical Thinking (Required) Customer Service (Requ

This listing is sourced directly from T-Mobile USA, Inc.'s careers page and normalized into a canonical job model.