Gopuff
WW&S Operations Associate, Brooklyn, #554
Brooklyn, NY · Full-time
Sponsorship not specifiedDetected 42 days ago
Inventory ManagementCustomer SupportCommunication
About the role
- The Operations Associate plays a critical role in delivering an exceptional customer experience across all channels of the business.
- A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
- These ranges may be modified in the future.
Responsibilities
- Build customer loyalty through exceptional service.
- Support checkout operations and customer transactions.
- Create positive experiences that encourage repeat business.
- Maintain a clean, organized, and safe store environment.
- Support merchandising and promotional displays.
- Support inventory organization and backroom standards.
- Maintain workplace safety standards.
Requirements
- Ability to multitask in a fast-paced environment.
- Must be able to lift up to 50 pounds.
- Excellent communication skills.
- Strong attention to detail.
- What Success Looks Like
- Delivering exceptional customer experiences every day.
- Consistently accurate order fulfillment.
- Fast pickup, delivery, and shipping execution.
- Well-stocked and customer-ready store conditions.
- Strong teamwork and dependability.
- Positive contributions to sales growth and customer loyalty.
Nice to have
- High School Diploma or GED preferred.
- Retail, hospitality, restaurant, fulfillment, or customer service experience preferred.
Compensation
- Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
- Brooklyn, NY: $17.25 per hour
- The salary range above reflects what we'd reasonably expect to pay candidates.
- A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
- For additional information on this role's compensation package, please reach out to the designated recruiter for this role."
Benefits
- And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
- Stock shelves and maintain product presentation.
Company info
- Greet and assist customers in a friendly and professional manner.
- Help customers locate products and make recommendations.
- At Gopuff, we know that life can be unpredictable.
This listing is sourced directly from Gopuff's careers page and normalized into a canonical job model.