TrellisWare Technologies

TrellisWare Technologies

Senior Training Manager

San Diego, California · Senior

No sponsorship$110k-$185kDetected 13 days ago
AlgorithmsCybersecurityBusiness DevelopmentCustomer SupportUnityCommunicationProblem Solving

About the role

  • TrellisWare launched in 2000 with an innovative culture striving to push technological boundaries in the area of wireless communications.
  • Where the opportunity to serve is not a challenge but a gift.
  • Because there's too much at stake to go solo.

Responsibilities

  • Develop internal training materials and programs for training the trainer and internal employees.
  • Updating/managing the customer support site
  • Manage the development of multimedia training materials in addition to traditional training materials
  • Work closely with Customer Support, Field Application Engineering, and Business Development to develop use case and customer targeted training courses.
  • Work with Marketing to develop interactive marketing and training materials for both marketing and training purposes
  • Perform other duties as assigned.
  • Develop relationships with team members built on trust and respect.

Requirements

  • Bachelor's degree in Electrical or Computer Engineering, or related field of study, required.
  • At least 7 years overall experience in training management.
  • Ability to understand complex communications and engineering concepts and convey them in an understandable manner to users of all skill levels.
  • Strong understanding of IP networking including addressing schemes, IP switches/router interface, gateway functionality, TCP/UDP protocols
  • Ability to travel up to 25%.
  • Regularly required to sit for extended periods of time
  • frequently required to use office equipment such as PC, printer, telephone, etc.
  • The above statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Compensation

  • The posted range is annually and for individuals located in the San Diego, CA area.

Benefits

  • Develop a complete curriculum that delivers an engaging learning experience for basic, intermediatory and advanced users or potential customers.

Visa & Work Authorization

  • Citizenship

This listing is sourced directly from TrellisWare Technologies's careers page and normalized into a canonical job model.