Supio
Support Specialist
Seattle, USA
Sponsorship not specified$78k-$90kDetected 260 days ago
SalesforceCustomer SupportZendeskIntercom
About the role
- Supio is transforming how legal teams work through AI - and we're growing fast.
- You'll be the frontline voice for our users, ensuring every interaction is seamless, empathetic, and impactful.
- Join Supio and help redefine customer experience in the AI-powered legal world.
Responsibilities
- Be the first point of contact for customer inquiries via email and support tickets.
- Troubleshoot issues, escalate complex cases, and collaborate with Product and Engineering to drive solutions.
- Partner with teams across the company to advocate for customer needs and streamline processes.
- We're looking for a Support Specialist who's passionate about helping customers succeed and eager to grow in the tech and legal AI space.
- 0-2 years in customer support, success, or help desk roles.
Requirements
- Preferred Qualifications Bachelor's degree or equivalent experience (all majors welcome).
Nice to have
- Bachelor's degree or equivalent experience (all majors welcome).
- Familiarity with tools like Zendesk, Intercom, Salesforce, or HubSpot.
- Interest in AI, SaaS, or legal tech is a big plus.
- Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience.
Compensation
- $78k-$90k
Benefits
- Compensation The salary range for this position is $78,000 - $90,000 plus company equity.
This listing is sourced directly from Supio's careers page and normalized into a canonical job model.