LucidLink

Director of Revenue Operations - Americas

US Remote · Director

Sponsorship not specifiedDetected 2 days ago

Data VisualizationSalesforceCRMSalesPipeline ManagementForecastingExcelCadenceEpicLeadership

About the role

Reporting to the VP of Revenue Operations, the Director of Revenue Operations - Americas is the operational backbone of our Americas go-to-market motion.
We're scaling fast across North America and Latin America, and we need someone who's done this before: owned the forecast, cleaned up the CRM, redesigned territories, and made the GTM machine run smoother without slowing it down.
You'll sit at the intersection of strategy and execution - equally comfortable in a leadership QBR and deep in a Salesforce report.

Own the Americas revenue operations end-to-end - from lead routing and pipeline management through renewal and expansion workflows.
Run the Americas forecasting process - build and maintain the cadence, define the methodology, and deliver weekly and quarterly calls with precision. Build models that account for deal stage, velocity, rep history, and market signals.
Build and maintain pipeline analytics and dashboards that give leadership real-time visibility - not lagging indicators, not static decks.
Design and optimize GTM processes - identify friction in the funnel, build fixes, and drive adoption across the sales org.
Lead territory design, quota setting, and comp plan administration in close partnership with Finance and Sales leadership.
Drive cross-functional alignment with Marketing Ops and CS Ops to ensure a seamless revenue cycle from first touch to renewal.
Support headcount planning with capacity models and productivity benchmarks that inform hiring decisions.
You prefer to optimize from the outside rather than getting embedded in the business.
This is not a support role - you're embedded in the business, co-piloting with the Americas VP of Sales, and owning the systems, data, and processes that translate pipeline into predictable revenue.
Run the Americas forecasting process - build and maintain the cadence, define the methodology, and deliver weekly and quarterly calls with precision.

8+ years in Revenue Operations, Sales Operations, or GTM Strategy - with at least 3 years in a senior leadership role at a high-growth SaaS company.
A proven track record of owning the forecast: you've run weekly pipeline calls, presented the number to executive leadership, and built the models behind it - not just reported on them.
Deep Salesforce expertise - object architecture, reporting, workflow automation.
Experience supporting a 30+ rep quota-carrying org across North America and/or Latin America, including direct, channel, and/or PLG selling motions.

With flexible PTO, a competitive salary, stock options, and full health coverage, you'll feel supported both professionally and personally while enjoying a strong work-life balance.

With flexible PTO, a competitive salary, stock options, and full health coverage, you'll feel supported both professionally and personally while enjoying a strong work-life balance.
Be the embedded RevOps partner to the Americas VP of Sales - trusted advisor on pipeline health, rep productivity, and GTM execution.
Own CRM health and data integrity in Salesforce - define and enforce hygiene standards, ownership models, and object architecture.

Our values don't just exist on paper-they guide every decision and interaction.
You'll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.
Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status.
You'll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.
The Revenue Operations team at LucidLink is small, sharp, and moves fast.
We operate as strategic partners to the GTM org - not order-takers.
We build the systems and processes that let our sales and marketing teams do their best work, and we hold the bar high for data integrity, forecast quality, and GTM efficiency.
This role joins a collaborative team that's serious about craft and always looking to raise the bar.
LucidLink is growing fast - and the quality of our revenue operations is a direct multiplier on that growth.
Our customers include the world's most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix.

This listing is sourced directly from LucidLink's careers page and normalized into a canonical job model.