destinationbc

destinationbc

Senior Program Advisor, Visitor Services (Internal to DBC Employees Only)

Vancouver, British Columbia · Senior · Full-time

Sponsorship not specified$81k-$92kDetected 4 days ago
Computer VisionProject ManagementCustomer SupportResearchLeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

  • The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments.
  • Our flexible work policy balances in-office collaboration with working from home, creating optimal conditions for both employees and the organization.
  • Destination BC is committed to diversity, equity, and inclusion and welcomes applications from all qualified candidates.

Responsibilities

  • We are also committed to providing workplace accommodations for employees with disabilities, ensuring you have the support needed to perform your best work both during the hiring process and throughout your employment with us.
  • As part of the Destination Management Division, the Visitor Services team is dedicated to providing exceptional, accessible visitor services that are coordinated across channels and support seamless access to visitor information for all travellers.
  • The Senior Program Advisor, Visitor Services leads the Visitor Services Network Program and serves as a key liaison between Destination BC and the tourism industry.
  • The Advisor also supports and motivates network members to innovate and expand their services, ensuring that visitor information is readily accessible throughout BC, anytime, anywhere.

Requirements

  • A minimum of 3 years' experience in planning, implementing and delivering broad-reaching programs and initiatives.
  • Demonstrated experience in managing budgets and financial resources to achieve program goals.
  • Experience in leading, coaching, or mentoring staff in a supportive and inclusive environment.
  • Knowledge, Skills and Abilities
  • Strong verbal and written communication skills, with the ability to adapt messages for diverse audiences.
  • Proven project management skills, with the ability to coordinate multiple complex initiatives while meeting deadlines and delivering results.
  • May support business listings program and customer relations as required.
  • You must be a Canadian citizen or permanent resident to apply for this full-time opportunity.

Compensation

  • $80,703.86 - $91,936.08
  • The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments.

Benefits

  • As a Provincially funded Crown corporation, we support BC's tourism industry through global marketing, destination development, industry learning, community programs, and visitor services.
  • We offer exciting and meaningful work in a supportive, inclusive environment that values learning and professional growth.

Company info

  • At Destination BC, we are passionate about showcasing the transformative power of British Columbia's travel experiences with the world.
  • This position is part of our hybrid model, where employees work in the office on Wednesdays and Thursdays and have the flexibility to work from home on other days.

Visa & Work Authorization

  • You must be a Canadian citizen or permanent resident to apply for this full-time opportunity

This listing is sourced directly from destinationbc's careers page and normalized into a canonical job model.