Phila Communications

Phila Communications

Room Service Manager

Four Seasons Philadelphia Arch Street · Full-time

No sponsorshipDetected 2 days ago
LeadershipCommunicationMicrosoft Office

About the role

  • This leadership role is part of the Food & Beverage team and reports to the Assistant Director of Food & Beverage.

Responsibilities

  • Lead, coach, develop, and support the In-Room Dining team while maintaining Four Seasons service and cultural standards.
  • Partner with the Assistant Director of Food & Beverage and Culinary leadership to develop menus, amenities, and service offerings that reflect quality and value.
  • Maintain strong knowledge of food, beverage, wine, and spirits offerings to support a luxury dining experience.
  • Collaborate with hotel departments to ensure seamless communication and operational excellence.
  • Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company!

Requirements

  • Previous leadership experience in Food & Beverage, preferably in a luxury hotel, resort, or upscale restaurant environment.
  • College degree preferably specializing in hotel/restaurant management or equivalent experience is required
  • Two-three years previous experience in Assistant Manager Position in Food & Beverage
  • Knowledge of food and beverage operations, including service standards, labor management, cost controls, and inventory management.
  • Experience using hotel and restaurant systems such as MICROS, Microsoft Office, OpenTable, payroll, or labor management platforms.
  • Support outlet operations as Manager on Duty when required.
  • Candidates must have valid work authorization for the U.S.
  • Strong interpersonal, communication, and team leadership skills.
  • A guest-centric mindset with the ability to anticipate needs and create memorable experiences.

Benefits

  • Competitive wages and comprehensive benefits package
  • Medical, Dental, and Vision coverage
  • City Fitness membership

Equal opportunity

  • Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
  • Equal Opportunity, Affirmative Action employer.

Visa & Work Authorization

  • Candidates must have valid work authorization for the U.S.

This listing is sourced directly from Phila Communications's careers page and normalized into a canonical job model.