HonorHealth

HonorHealth

Practice Manager Gilbert OB/GYN

MOB - 10238 E Hampton Ave, United States of America

No sponsorshipDetected 22 days ago
Customer SupportPatient CareLeadershipCommunication

About the role

  • The medical practice may include integrated services such as dental, nutrition, and behavioral health.
  • Takes complete ownership for the successful operations and strategic planning of the clinic, including financial, employee engagement, retention and patient experience.
  • Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way.

Responsibilities

  • Collaborates with all leaders in the market to provide seamless and integrated service to our patients.
  • Creates an environment that supports high employee and physician engagement.
  • Strategically selects, onboards, continuously develops, rewards, retains, and provides transparent performance feedback to all staff, leaders, and providers.
  • Maintains competencies to function in any of the staff roles as needed in order to support efficient operations.
  • Continuously monitors the operations and workflow and revises operational procedures as necessary, in alignment with system practices, to ensure efficiency and drive extraordinary results.
  • Constantly identifies and implements areas for improvement and efficiencies including identified quality indicators.
  • Develops and maintains a culture of safety in order to prevent or reduce errors and improve quality for patients, providers, and staff.
  • Proactively leads service recovery activities.
  • Determines physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems on a day-to-day basis to ensure the environment supports our employee's engagement and meets our patients' expectations.

Requirements

  • Bachelors or 4 years' work related experience in Business, Management, or Public Administration or 4 years leadership experience in outpatient clinic or related center Required
  • 1 year of leading people, projects or teams in a physician practice Required

Nice to have

  • Masters in Business, Management, or Public Administration Preferred
  • 3 years managing a physician practice or a specialty/multi-specialty physician group Preferred
  • Other Experience in the specific sub-specialty.

Benefits

  • Certified Medical Practice Executive (CMPE)
  • Medical Group Management Association (MGMA) Membership Preferred
  • The Practice Manager directs, coordinates and manages all operations and related activities of an outpatient clinic or federally qualified health center.
  • The Practice Manager manages the day to day operations that are related to an outpatient medical practice.
  • Ensures compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status.

Company info

  • Collaborates with marketing to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support desired brand positioning.
  • Partner with the Patient Experience Team to optimize the patient experience and lead by example creating a personalized experience for customers.

This listing is sourced directly from HonorHealth's careers page and normalized into a canonical job model.