HonorHealth
Practice Manager Gilbert OB/GYN
MOB - 10238 E Hampton Ave, United States of America
No sponsorshipDetected 22 days ago
Customer SupportPatient CareLeadershipCommunication
About the role
- The medical practice may include integrated services such as dental, nutrition, and behavioral health.
- Takes complete ownership for the successful operations and strategic planning of the clinic, including financial, employee engagement, retention and patient experience.
- Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way.
Responsibilities
- Collaborates with all leaders in the market to provide seamless and integrated service to our patients.
- Creates an environment that supports high employee and physician engagement.
- Strategically selects, onboards, continuously develops, rewards, retains, and provides transparent performance feedback to all staff, leaders, and providers.
- Maintains competencies to function in any of the staff roles as needed in order to support efficient operations.
- Continuously monitors the operations and workflow and revises operational procedures as necessary, in alignment with system practices, to ensure efficiency and drive extraordinary results.
- Constantly identifies and implements areas for improvement and efficiencies including identified quality indicators.
- Develops and maintains a culture of safety in order to prevent or reduce errors and improve quality for patients, providers, and staff.
- Proactively leads service recovery activities.
- Determines physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems on a day-to-day basis to ensure the environment supports our employee's engagement and meets our patients' expectations.
Requirements
- Bachelors or 4 years' work related experience in Business, Management, or Public Administration or 4 years leadership experience in outpatient clinic or related center Required
- 1 year of leading people, projects or teams in a physician practice Required
Nice to have
- Masters in Business, Management, or Public Administration Preferred
- 3 years managing a physician practice or a specialty/multi-specialty physician group Preferred
- Other Experience in the specific sub-specialty.
Benefits
- Certified Medical Practice Executive (CMPE)
- Medical Group Management Association (MGMA) Membership Preferred
- The Practice Manager directs, coordinates and manages all operations and related activities of an outpatient clinic or federally qualified health center.
- The Practice Manager manages the day to day operations that are related to an outpatient medical practice.
- Ensures compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status.
Company info
- Collaborates with marketing to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support desired brand positioning.
- Partner with the Patient Experience Team to optimize the patient experience and lead by example creating a personalized experience for customers.
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This listing is sourced directly from HonorHealth's careers page and normalized into a canonical job model.