Nexthink
Revenue Operations Lead - North America
Boston, MA, United States
Sponsorship not specifiedDetected 1 day ago
SparkData VisualizationCRMSalesLeadership
About the role
- As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows.
- Nexthink is recognized as a leader in the Digital Employee Experience space by Forrester and Gartner.
Responsibilities
- Serve as a trusted advisor and sales operations lead to field North America sales and sales leadership
- Develop, track and manage the forecast process, performance analysis, metrics/KPIs to drive forecast accuracy.
- Lead pipeline performance analysis to ensure quality and to identify areas of concern and best practices. Use this analysis to provide actionable feedback and areas of focus.
- Drive sales analytics data gathering, reporting, and improvements.
- Implement best-practices and standardization of sales processes, keeping repeatability and scalability top of mind.
- Use data and qualitative information to drive and optimize our business.
- Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics.
- Help drive the preparation of QBRs and sales leadership presentations.
- Demonstrable experience owning territory design, quota setting, or capacity planning - not just supporting them.
- Track record of building financial or GTM models that were actually used to make decisions at VP or C-level.
Requirements
- Must be located within commutable distance to our Boston office.
- 5+ years of experience in Sales Operations or Business Operations
Nice to have
- Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR, etc.
- high growth startup experience a plus;
- Experience working in multinational organizations a plus
Skills
- Comfortable with ambiguity and able to define the right question before answering it.
- Clear, concise communicator: your outputs are decision-ready, not data dumps.
- Bachelor's degree in Business Management or Finance concentration a plus
- Why Nexthink - Why Now?
- Total Rewards @ Nexthink
- Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.
- ๐ Free access to professional training platforms to explore your interests and enhance your skills.
- ๐ผ Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- ๐ฃ Bonuses for referring successful hires after three months of continuous employment.
Compensation
- Partner with Sales and critical cross-functional teams to execute on annual planning (e.g. sales capacity planning, territory planning and management, comp plan design, quota setting, etc.) and revised forecast.
Benefits
- ๐๏ธ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- ๐ฐ Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
Company info
- We are not chasing the category - we are defining it.
- Customers choose Nexthink because it solves real problems - reducing IT costs, cutting ticket volume, improving employee satisfaction, and accelerating transformation programs.
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This listing is sourced directly from Nexthink's careers page and normalized into a canonical job model.