Nexthink

Nexthink

Revenue Operations Lead - North America

Boston, MA, United States

Sponsorship not specifiedDetected 1 day ago
SparkData VisualizationCRMSalesLeadership

About the role

  • As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows.
  • Nexthink is recognized as a leader in the Digital Employee Experience space by Forrester and Gartner.

Responsibilities

  • Serve as a trusted advisor and sales operations lead to field North America sales and sales leadership
  • Develop, track and manage the forecast process, performance analysis, metrics/KPIs to drive forecast accuracy.
  • Lead pipeline performance analysis to ensure quality and to identify areas of concern and best practices. Use this analysis to provide actionable feedback and areas of focus.
  • Drive sales analytics data gathering, reporting, and improvements.
  • Implement best-practices and standardization of sales processes, keeping repeatability and scalability top of mind.
  • Use data and qualitative information to drive and optimize our business.
  • Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics.
  • Help drive the preparation of QBRs and sales leadership presentations.
  • Demonstrable experience owning territory design, quota setting, or capacity planning - not just supporting them.
  • Track record of building financial or GTM models that were actually used to make decisions at VP or C-level.

Requirements

  • Must be located within commutable distance to our Boston office.
  • 5+ years of experience in Sales Operations or Business Operations

Nice to have

  • Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR, etc.
  • high growth startup experience a plus;
  • Experience working in multinational organizations a plus

Skills

  • Comfortable with ambiguity and able to define the right question before answering it.
  • Clear, concise communicator: your outputs are decision-ready, not data dumps.
  • Bachelor's degree in Business Management or Finance concentration a plus
  • Why Nexthink - Why Now?
  • Total Rewards @ Nexthink
  • Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.
  • ๐Ÿ“š Free access to professional training platforms to explore your interests and enhance your skills.
  • ๐Ÿผ Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • ๐Ÿ“ฃ Bonuses for referring successful hires after three months of continuous employment.

Compensation

  • Partner with Sales and critical cross-functional teams to execute on annual planning (e.g. sales capacity planning, territory planning and management, comp plan design, quota setting, etc.) and revised forecast.

Benefits

  • ๐Ÿ–๏ธ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • ๐Ÿ’ฐ Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.

Company info

  • We are not chasing the category - we are defining it.
  • Customers choose Nexthink because it solves real problems - reducing IT costs, cutting ticket volume, improving employee satisfaction, and accelerating transformation programs.

This listing is sourced directly from Nexthink's careers page and normalized into a canonical job model.