Signode

Sr. Field Service Technician - Milwaukee, WI

Milwaukee, WI, United States · Senior · Full-time

No sponsorship$35k-$39kDetected 34 days ago

ExcelCustomer SupportPLC

About the role

We produce strap, stretch and protective packaging.
We also manufacture packaging tools and equipment used to apply the bulk packaging materials.
These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit.

Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines.
Daily drive time is usually from 1 to 6 hours on a given day.
Perform daily task in accordance with all Safety regulations and protocols.
Ability to timely, accurately, and effectively document daily service activities and expenses in the appropriate recording system.
Identifying complex problems relating to customer and/or machines, reviewing related information to develop and evaluate options and implement effective and strategic solutions.
Technical support and training to Signode Technicians.
Monitor and manage their schedule service calls for accuracy and completion.
Maintain effective customer relationships via professional explanations of product failures, nature of problem and recommended corrective actions.
Design and conduct training programs for repair and/or preventative maintenance.

Candidate must be based in the Milwaukee, WI area.
Read and interpret complex blueprints, wiring diagrams and schematics as required for installation, repair, special upgrades and retrofits of customer equipment.
High School Degree, Technical or similar College Degree

4-5 years of transferable experience.
Experience working on Electrical, Mechanical, Pneumatics, and Hydraulics systems
Able to read and interpret blueprints and schematics
PLC background
Microsoft Office skills (Word, Excel, Outlook, etc)
Self-starter, able to work with minimal supervision

The hourly wage for this position ranges from $35.00 - $39.00 and varies based on specific responsibilities and geographic location.
Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.
Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment with a wide variety of industrial and customer specific application machines.
This position requires daily travel by auto with frequent overnight stays.
Daily drive time is usually from 1 to 6 hours on a given day.
Essential Functions:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more.
Benefits begin the month following the hire date.

Communicate essential information on a timely basis to key stakeholders such as customers, management and engineering.

The Company does not sponsor for employment-based visas for this position now or in the future

This listing is sourced directly from Signode's careers page and normalized into a canonical job model.