Willow Health

Willow Health

Senior Copywriter

Canada (Remote) · Senior

Sponsorship not specifiedDetected 2 days ago
WritingPerformance MarketingCustomer SupportPatient CareLeadershipCommunicationCollaboration

About the role

  • We're looking for a versatile writer who can move between performance marketing, brand storytelling, and patient education, blending conversion-focused copy with an empathetic tone.
  • You'll work cross-functionally with product, operations, and patient services to ensure all messaging is clear, human, and aligned.
  • From ad hooks to educational content, you'll translate strategy into execution across the full funnel.

Responsibilities

  • Create landing pages and product detail pages
  • Manage lifecycle marketing (email and SMS across acquisition, onboarding, retention)
  • Partner with growth and creative teams to test and optimize messaging
  • Develop website and product copy that clearly communicates value
  • Support product launches with messaging and campaign assets
  • Maintain a consistent, empathetic brand voice
  • Improve customer support and CX communications
  • Collaborate with clinical and product teams for accuracy
  • Own copy from brief to delivery across multiple projects
  • Manage priorities in a fast-paced environment

Requirements

  • 4+ years in copywriting (marketing/direct response)
  • Proven ability across ads, landing pages, email, and SMS
  • Experience with lifecycle and retention marketing
  • Experience using AI tools with strong editorial judgment
  • Ability to work independently with minimal direction

Benefits

  • Patient Experience & Education
  • Create patient-facing materials (onboarding, in-app, educational)
  • Develop educational content (guides, checklists) that builds trust

Company info

  • Willow https://www.startwillow.com is a telehealth company focused on personalized, responsible cosmetic weight loss care.
  • We combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies.
  • Our goal is to make high-quality care accessible, thoughtful, and designed to fit real lives.

This listing is sourced directly from Willow Health's careers page and normalized into a canonical job model.