Rogo
Post Sales Operations Manager
New York City
Sponsorship not specifiedDetected 78 days ago
Data VisualizationSalesforceCRMSalesForecastingCustomer SuccessLeadershipCommunication
About the role
- We're not just improving financial workflows; we're redefining them.
- This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world.
- We take ownership of complex problems and stay relentlessly focused on our users.
Responsibilities
- Design and maintain the renewal pipeline: stage definitions, forecasting methodology,
- and the infrastructure that supports accurate gross and net revenue retention reporting
- signals, support activity, executive sponsorship), instrument the data capture, and
- Partner with Finance and Legal on contract infrastructure: renewal schedules, multi-year
- Support the post-sales technology stack: CRM configuration, CS tooling (Gainsight,
- Partner with the Sales Ops and Systems teams on handoff process design: what a clean
- Build the operational infrastructure for Rogo's advisory and professional services motion:
- If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us.
Requirements
- 5+ years in a CS Operations, Revenue Operations, or Sales Operations role at a B2B
- Strong Salesforce proficiency & experience building or administering a CS platform,
- Comfort working across contract data, consumption data, and CRM data to produce
- Experience supporting a renewal forecasting process: you understand the mechanics of
- Experience in a high-growth B2B SaaS company, ideally selling into enterprise or
- Experience contributing to a BI layer for post-sales reporting (Sigma, Looker, Tableau, or
- You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup.
- You are ambitious.
- You have fun solving problems that others think are impossible.
- You are curious.
Benefits
- account health scoring, renewal
- Build the customer health framework: define the inputs (product usage, engagement
- Own CS team performance reporting: book of business coverage, QBR completion
Company info
- GRR, NRR, logo retention, and cohort
- analysis that connects post-sales performance to company-level outcomes
- Rogo has strong product adoption with the world's leading financial institutions, and we are still early.
- The upside is enormous.
- Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight.
- With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
- Our team is sharp, motivated, and deeply committed to Rogo's mission.
Visa & Work Authorization
- signals, support activity, executive sponsorship), instrument the data capture, and
This listing is sourced directly from Rogo's careers page and normalized into a canonical job model.