Blooming Health

Blooming Health

Senior Technical Program Manager

United States · Senior

Sponsorship not specifiedDetected 41 days ago
Distributed SystemsAWSGCPCloud PlatformsMachine LearningAgentic AIComplianceProject ManagementAgileJiraStakeholder ManagementCustomer SuccessHIPAALeadershipCommunication

About the role

  • This is a US-based remote role with preference for working on EST or CST hours.
  • While Engineering and Product leaders define strategy, architecture, and roadmap direction, this role is responsible for driving execution, accountability, and delivery outcomes across the organization.
  • This is not a project coordinator or ticket-tracking role.

Responsibilities

  • Engineering Delivery Leadership: Own the end-to-end delivery process across Engineering, AI, and Product teams.
  • Drive sprint planning, backlog management, dependency tracking, roadmap execution, and delivery accountability across multiple concurrent initiatives.
  • Cross-Functional Coordination: Partner closely with Engineering, AI, Product, Customer Success, and Implementation teams to align priorities, manage dependencies, and ensure critical information flows effectively across the organization.
  • Risk Management & Escalation: Identify blockers, timeline risks, resource constraints, and delivery challenges before they become critical issues. Facilitate decision-making and drive resolution across teams and stakeholders.
  • Technical Program Leadership: Participate in technical discussions and architecture reviews to understand delivery implications, identify dependencies, and support informed prioritization decisions across complex systems.
  • Process Design & Continuous Improvement: Build scalable program management processes that improve organizational effectiveness without creating unnecessary bureaucracy.
  • Facilitate decision-making and drive resolution across teams and stakeholders.
  • Own the end-to-end delivery process across Engineering, AI, and Product teams.
  • Partner closely with Engineering, AI, Product, Customer Success, and Implementation teams to align priorities, manage dependencies, and ensure critical information flows effectively across the organization.
  • Participate in technical discussions and architecture reviews to understand delivery implications, identify dependencies, and support informed prioritization decisions across complex systems.

Requirements

  • Technical Program Management Expertise: 10+ years of experience in Technical Program Management, Engineering Program Management, Product Operations, Engineering Operations, or related delivery-focused leadership roles.
  • Ability to apply process thoughtfully based on organizational needs rather than rigid adherence to methodology.
  • Stakeholder Management & Influence: Exceptional ability to influence senior leaders, engineers, product managers, and cross-functional stakeholders without direct authority.
  • Multi-Workstream Program Leadership: Proven track record managing multiple concurrent projects competing for shared engineering resources while maintaining delivery momentum and organizational alignment.
  • 10+ years of experience in Technical Program Management, Engineering Program Management, Product Operations, Engineering Operations, or related delivery-focused leadership roles.
  • Exceptional ability to influence senior leaders, engineers, product managers, and cross-functional stakeholders without direct authority.
  • Familiarity with cloud-native environments, particularly GCP or AWS, along with modern distributed application architectures and observability practices.

Nice to have

  • Voice AI & Conversational Systems: Direct experience supporting voice AI platforms, conversational agents, agentic systems, real-time communication platforms, or customer-facing AI products.
  • Cloud & Infrastructure Knowledge: Familiarity with cloud-native environments, particularly GCP or AWS, along with modern distributed application architectures and observability practices.
  • Customer-Facing Delivery Experience: Experience managing customer implementations, enterprise software deployments, or customer-facing technical programs where contractual commitments and delivery timelines are critical.
  • Project Management Platforms: Experience using Linear, Jira, or similar work management tools to coordinate delivery across multiple teams and complex roadmaps.
  • Proven success operating within fast-paced startup environments, ideally helping organizations scale from early product-market fit through rapid customer growth and organizational expansion.

Skills

  • Outstanding written and verbal communication skills.
  • Continuously evolve delivery frameworks as the company grows and product complexity increases.
  • Able to understand delivery implications of technical decisions without serving as the technical decision-maker.
  • Experience using Linear, Jira, or similar work management tools to coordinate delivery across multiple teams and complex roadmaps.

Benefits

  • Blooming Health is on a mission to transform social care!
  • Experience working within healthcare technology, health plans, provider organizations, HIPAA-regulated environments, or other highly regulated industries.
  • As we scale, we're looking for a highly driven and technically sophisticated Senior Technical Program Manager to own delivery execution across Blooming Health's Engineering, AI, and Product organizations.

Company info

  • We are looking for someone who can operate as a force multiplier for leadership-someone who understands complex technical systems, thrives in ambiguity, navigates competing priorities, and creates structure where none exists.
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This listing is sourced directly from Blooming Health's careers page and normalized into a canonical job model.