Cboe Global Markets

Cboe Global Markets

Technical Content Engineer

Kansas City, Missouri, United States of America · Staff+

No sponsorshipDetected 45 days ago
GitProject ManagementProcess ImprovementCommunicationWriting

About the role

  • This role sits at the intersection of structured authoring, technical communication, and AI-assisted content delivery, producing the notices, specifications, and documentation that market participants around the world rely on to operate effectively.
  • This is an opportunity to shape how one of the world's largest exchange operators communicates technical change to global market participants, with real tools, real stakes, and a team actively investing in AI-driven content workflows.
  • You will be expected to take a process engineering-first approach to this role, supported by your supervisor and peers in day-to-day responsibilities, with clear pathways for growth as the Technical Content Development function expands.

Responsibilities

  • Design structured, topic-based content using DITA, incorporating content reuse and metadata as appropriate.
  • Maintain strict version control and branching, optimize taxonomy, and troubleshoot invalid XML to ensure content integrity across the CCMS.
  • Maintain operational runbooks, content architecture documentation, and knowledge base articles in support of the Technical Content Development team.
  • Structured Authoring and Content Systems (DITA/CCMS): Design structured, topic-based content using DITA, incorporating content reuse and metadata as appropriate.
  • Procedures and Knowledge Management: Maintain operational runbooks, content architecture documentation, and knowledge base articles in support of the Technical Content Development team.

Requirements

  • Working knowledge of content reuse and metadata concepts
  • If you have further questions, please reach out to the Cboe HR team at cboehr@cboe.com
  • The Ideal Candidate Has Bachelor's Degree: Technical Writing/Communications, English, Computer Science, Software Engineering, Project Management, Business, Financial Services, or a related discipline.
  • Structured Content Mindset: Working knowledge of content reuse and metadata concepts
  • Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Nice to have

  • Technical Writing/Communications, English, Computer Science, Software Engineering, Project Management, Business, Financial Services, or a related discipline.
  • Familiarity with financial markets, exchange operations, or highly regulated technology environments is a strong plus.
  • Financial Services or Exchange Operations Context: Familiarity with financial markets, exchange operations, or highly regulated technology environments is a strong plus.

Skills

  • The ability to distill technically complex information into clear, accurate, and accessible content is essential.
  • Process Improvement Orientation: A continuous improvement mindset with a focus on efficiency, scalability, and the customer experience.
  • Prior experience in a workflow engineering, process documentation, or operational improvement capacity is valued.
  • Our journey is an inclusive one.

Compensation

  • The anticipated base salary range for this role is $-$, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.

Benefits

  • Benefits and Perks We value the whole person and offer a competitive total rewards package.
  • Benefits include:
  • The anticipated base salary range for this role is $-$, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.

Company info

  • Salary Ranges (applicable for US locations only) At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program.
  • We are committed to fostering a workplace where all individuals are valued and respected. #LI-CJ This position is not eligible for visa sponsorship.

Equal opportunity

  • We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status.
  • This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
  • Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.
  • Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter.

Visa & Work Authorization

  • We are committed to fostering a workplace where all individuals are valued and respected. #LI-CJ This position is not eligible for visa sponsorship.
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This listing is sourced directly from Cboe Global Markets's careers page and normalized into a canonical job model.