New Braunfels

Civic/Convention Center Manager

New Braunfels, TX

Sponsorship not specified$78k-$104kDetected 27 days ago

Customer SupportResearchLeadershipCommunicationProblem SolvingPublic SpeakingWritingMicrosoft Office

About the role

Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage.
The City of New Braunfels is an equal opportunity employer.

Oversee day-to-day operations and events including reservations, personnel management, budget, building maintenance, local marketing efforts, financial activities, and project management.
Maintain reservation and room diagramming systems, client database, and others for event and client reporting, communication, and analysis.
Develop, evaluate, and recommend improvements to policies, procedures, and fees.
Develop and administer quality assurance, energy efficiency, and safety plans as needed or assigned.
Oversee communications regarding policies and city ordinances relating to fire and building codes, security, safety, signage, sanitation, décor, vendors, insurance, and other related items.
Manage customer service standards to increase retention and reservations; analyze and resolve customer service trends and issues.
Collaborate with staff and communications department to develop and implement strategic marketing campaigns including newsletters, social media, website, advertising, and public relations.

Bachelor's Degree from an accredited college or university with major coursework in Public Administration, Marketing, Communications, Business Management, Hospitality, Facility Management, or a related field.
Minimum of three (3) years of management and supervisory experience in a Civic or Convention Center, Arena, Performing Arts Center, Hotel, or other similar public assembly facilities.
Attend public hearings and meetings as required.
Performs other duties as assigned or required.

Must possess a valid Texas Driver's License.
Certified Meetings Professional, Certified Conference and Event Professional, and/or Certified Venue Executive preferred.

Competitive medical, dental and vision insurance
2:1 match on retirement contribution
Paid volunteer time off - 16 hours per year
Vacation accrual starts at date of hire - up to 120 hours annually your first year
Tuition reimbursement program
Keep learning - professional and personal development training available
We offer Total Rewards when you join our team.

Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage.
Do our values speak to you?

This listing is sourced directly from New Braunfels's careers page and normalized into a canonical job model.