Cdpeacock

Tudor Brand Ambassador

Oak Brook, IL

Sponsorship not specifiedDetected 22 days ago

CRMInventory ManagementCommunicationMicrosoft Office

About the role

The Tudor Brand Ambassador is fully dedicated to the Tudor boutique and represents the brand through exceptional client service, product expertise, and operational excellence.
Unlike the role of a Sales Professional, the Tudor Brand Ambassador works exclusively within the Tudor business unit and serves as the ultimate representative of the brand while embodying CD Peacock's Culture of Excellence.
This role is responsible for achieving and exceeding sales and service goals while cultivating long-term client relationships through a passion for Tudor's heritage, innovation, and craftsmanship.

Build long-term client relationships through personalized outreach, follow-up, and consistent clientelling efforts.
Partner with Sales Professionals throughout the store to enhance the client experience and maximize selling opportunities.
Maintain visual merchandising standards in alignment with Tudor brand expectations and boutique presentation guidelines.
Maintain a clean, safe, and professional environment for clients and colleagues in all front and back-of-house areas.

Maintain proficiency in POS systems, CRM platforms, inventory management systems, Microsoft Office/Teams, iPhones, and business-related applications.
Ability to communicate professionally and confidently with clients and colleagues.
Must be able to stand for extended periods of time and lift up to 15 lbs.
Must be comfortable working on the sales floor 80%-90% of the time.
Must be proficient with systems, software, and technology required to perform the role effectively.

Prior experience in luxury retail, watches, jewelry, or hospitality preferred but not required.

At CD Peacock, we hold the belief that a customer, akin to a rare and flawless diamond, deserves timeless dedication.

This listing is sourced directly from Cdpeacock's careers page and normalized into a canonical job model.