Shawnee State University
Veterinary Receptionist
Shawnee, OK · Part-time
Sponsorship not specifiedDetected 23 days ago
Outbound SalesCustomer SupportCommunicationMentoring
About the role
- This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care.
- Catch your breath with paid holidays, days of PTO, and [other PTO, ie: birthday off, mental health day, sick leave] per year.
- We provide exceptional quality medicine for dogs, cats, exotics, horses, and other large animals.
Responsibilities
- Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
- Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
- Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
- Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
- Process payments, manage invoicing, and schedule future appointments with attention to detail.
- Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
- Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Requirements
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Ability to maintain a calm, professional, and positive demeanor
- About Shawnee Animal Hospital
- Shawnee is a mixed veterinary practice that aims to provide quality care and emergency services at an affordable price in Shawnee, OK. We provide exceptional quality medicine for dogs, cats, exotics, horses, and other large animals. Founded in 1952, Shawnee Animal Hospital has a long history of service and commitment to the health of both our community's animal companions in addition to livestock.
Compensation
- $13-$14 dependent on skill and experience
- Schedule: 10-20 hours per week; 1-2days per week; rotating half day Saturdays
- Shawnee Animal Hospital is hiring a part-time customer service professional to be the knowledgeable, welcoming face at our front desk.
- This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care.
- Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
- What to Expect
Benefits
- Employee referral bonus.
- All the benefits you deserve -medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Company info
- Paid time off. Catch your breath with paid holidays, days of PTO, and [other
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This listing is sourced directly from Shawnee State University's careers page and normalized into a canonical job model.