Aspen Skiing Company
Lead Front Desk Agent - Limelight Mammoth
Mammoth Lakes, CA, United States · Full-time
Sponsorship not specifiedDetected 23 hours ago
RecruitingHRCommunicationCollaborationMentoring
About the role
- This role will act as the point of contact for staff, guests, and involves managing guest inquiries and assisting with the efficient operation of the front office team.
- This position reports to the Front Office Manager.
- Applications for this position will be accepted until August 9, 2026.
Responsibilities
- Greet guests and maintain a friendly and helpful attitude when dealing with guest needs
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- This job description is designed to indicate the general nature and level of work.
- We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.
- Initiate and lead cross
- Performs tours of the hotel throughout the evening to monitor employee's performance, notice deficiencies, engineering issues and notify appropriate Department Heads
- Manages room inventory on sold out nights to maximize occupancy.
- Maintains close contact with other hotels with regard to their status and relocates guests as necessary
Requirements
- 1 year previous hotel experience in front desk or guest services required
- Knowledge of basic operating tasks in Front Office departments
- Proficient knowledge of industry terminology, trends and best practices
- Ability to follow all safety policies and procedures and exercises caution when working
- Ability to work in collaboration with others to achieve team goals
- It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Nice to have
- College degree in related field preferred
Skills
- Knowledge, Skills & Abilities
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- Other company perks
- At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
- For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Company info
- Proficient knowledge in company policies and procedures
Equal opportunity
- By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
- equal opportunity employer (Minority/Female/Disabled/Veteran).
Apply directly at Aspen Skiing Company →Create a free account for alerts like thisView Aspen Skiing Company immigration profile
This listing is sourced directly from Aspen Skiing Company's careers page and normalized into a canonical job model.