CentralReach
Account Manager
Fort Lauderdale, Florida, United States
Sponsorship not specifiedDetected 35 days ago
CRMSalesCustomer SuccessCommunicationPublic Speaking
About the role
- CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education.
- This role focuses on deepening existing customer relationships while also supporting team members as needed.
Responsibilities
- Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
- Lead regular business reviews to stay aligned with customers as they scale.
- Partner strategically with clients to understand their goals and align them with our products and services.
- Deliver product demonstrations and presentations tailored to client needs.
- Support account renewals, emphasizing growth and multi-year commitments when necessary.
- Maintain accurate CRM records of customer interactions, successes, and challenges.
Skills
- Experience as an account manager in a health-tech space is a bonus.
- Experience using the CentralReach platform is a plus.
Benefits
- Collaborate with the Sales and Customer Success teams to communicate CentralReach's value, vision, and strategy, driving business growth.
Company info
- We are seeking an Account Manager to oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals.
- Provide proactive communication and feedback to both customers and internal teams regarding product insights and market trends.
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This listing is sourced directly from CentralReach's careers page and normalized into a canonical job model.