CentralReach

CentralReach

Account Manager

Fort Lauderdale, Florida, United States

Sponsorship not specifiedDetected 35 days ago
CRMSalesCustomer SuccessCommunicationPublic Speaking

About the role

  • CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education.
  • This role focuses on deepening existing customer relationships while also supporting team members as needed.

Responsibilities

  • Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
  • Lead regular business reviews to stay aligned with customers as they scale.
  • Partner strategically with clients to understand their goals and align them with our products and services.
  • Deliver product demonstrations and presentations tailored to client needs.
  • Support account renewals, emphasizing growth and multi-year commitments when necessary.
  • Maintain accurate CRM records of customer interactions, successes, and challenges.

Skills

  • Experience as an account manager in a health-tech space is a bonus.
  • Experience using the CentralReach platform is a plus.

Benefits

  • Collaborate with the Sales and Customer Success teams to communicate CentralReach's value, vision, and strategy, driving business growth.

Company info

  • We are seeking an Account Manager to oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals.
  • Provide proactive communication and feedback to both customers and internal teams regarding product insights and market trends.

This listing is sourced directly from CentralReach's careers page and normalized into a canonical job model.