ictcctic

Bilingual Digital Skills E-Learning Facilitator (2026 - 0200)

Remote, Ontario, Canada

Sponsorship not specifiedDetected 5 days ago

AWSData AnalysisAccessibilityProject ManagementProcurementResearchCommunicationCollaborationPublic SpeakingPlain LanguageMicrosoft Office

About the role

They bring both the analytical rigor to set and track learning KPIs and the interpersonal commitment to ensure no learner falls behind.
Digital Readiness Assessment & Skills Mapping Administer digital readiness assessments to evaluate the current skills, experience, and learning needs of incoming students.
Provide individualized learning guidance and pathway recommendations to students based on assessment results and career goals.

Develop and maintain skills mapping frameworks that match learner profiles to the most suitable training pathways, courses, and credential streams.
Establish and maintain relationships with third-party training vendors, platform partners, and content providers.
Maintain an updated library of approved third-party courses and credentials, refreshing regularly to reflect emerging technologies and industry needs.
Stay updated on Canada's ICT sector and ICTC activities to ensure curated content remains relevant and supports learner career outcomes.
Collaborate with the AI Training & Business Transformation Specialist to integrate live facilitation touchpoints throughout the learner journey.
Develop and maintain program plans, project schedules, work plans, and calendars of events and meetings to meet deliverable requirements.
Coordinate with internal project staff and cross-functional teams (program, marketing, design, publication, translation) to ensure accurate, high-quality dissemination of materials and communications in English and French.
Liaise with design, publication, and translation departments to support production of learner-facing materials, reviewing outputs to ensure specifications are met.
Provide administrative support and documentation in collaboration with the broader team.

Graduate degree in a relevant field is an asset.
Coordinate course access, enrollment, licensing, or partnership agreements with content providers as required (in coordination with ICTC partnerships or procurement staff).

Experience working in bilingual (English/French) or national program delivery environments is strongly preferred.

Candidates with a background in technology education (cloud computing, telecommunications, IoT, blockchain, AI) will be prioritized.
Proven track record of establishing learning outcome frameworks, KPIs, and curriculum quality assurance processes.
Experience utilizing a Learning Management System (LMS) and project management tools (e.g., Wrike, Microsoft Project, or equivalent).

Administer digital readiness assessments to evaluate the current skills, experience, and learning needs of incoming students.
Schedule, organize, and onboard learners for courses, ensuring smooth enrollment and orientation to the learning platform and program expectations.
Monitor each learner's progress throughout their learning journey to ensure successful advancement through the curriculum.
Motivate and encourage learners to successfully complete their e-learning courses and meet program milestones.
Design and implement broader learning engagement strategies that foster active participation, peer learning, and a sense of community among learner cohorts.
Identify, recruit, and coordinate guest speakers - including industry practitioners, AI experts, and sector leaders - to enrich the learning experience.
Develop supplementary learning resources, discussion prompts, case studies, and applied challenges that deepen learner engagement.

This listing is sourced directly from ictcctic's careers page and normalized into a canonical job model.