Wynn Resorts

Wynn Resorts

Beverage Shift Manager (Overnights

Everett, MA, United States

Sponsorship not specified$66k-$71kDetected 19 hours ago
Performance ManagementLeadershipCommunicationMicrosoft Office

About the role

  • It is the largest private single-phase development in the history of the Commonwealth.
  • Salary Pay: $66,000.00-$71,000.00 The Encore Boston Harbor Shift Manager - Beverage will ensure that all deployed Beverage personnel are executing their functions correctly.
  • This includes the administrative organization of Beverage personnel in advance of their assignments, but then the monitoring and overseeing of their function once deployed.

Responsibilities

  • Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
  • Manages the performance of team members under his/her area of responsibility.
  • Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.
  • Responsible for hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment.
  • Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.
  • Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
  • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
  • Maintains high Team Member morale and good customer relations.
  • Performs any other job-related duties as assigned.
  • Team Member to successfully perform the essential functions of this job.

Requirements

  • To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • effects changes required for improvement.
  • Because of the structure of the department, the Beverage Shift Manager will be required to spend time between multiple outlets across the property, including restaurants, lounges, service bars and any other area where alcoholic beverage service is being delivered.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
  • The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Nice to have

  • 21 years of age or above.
  • Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
  • Must be able to obtain and maintain any licensing or active work cards required, including but not limited to the alcohol awareness cards.
  • ServSafe or equivalent certification preferred.
  • High School degree or equivalent required.
  • Bachelor's Degree in hotel or restaurant management or related field
  • or equivalent experience preferred.
  • Minimum 5 years of bartending experience required, 3 years in a leadership role preferred.

Skills

  • Ability to respond to common inquiries from other employees or guests.
  • Fluency in English required, second language a plus.
  • Ability to write detailed instructions and correspondence.
  • Ability to effectively present information in one-on-one and group situations.
  • Mathematical Skills & Reasoning Ability:
  • Ability to compute basic mathematical calculations.

Compensation

  • $66,000.00-$71,000.00

Benefits

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Maintains relevant knowledge of industry through continuing education and training.

Equal opportunity

  • Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
  • Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.