Coinbase

Coinbase

Senior Machine Learning Engineer, CX

Remote - USA · Senior

Sponsorship not specified$191k-$225kDetected 6 hours ago
PythonAWSMachine LearningDeep LearningNLPLLMsLangGraphAI OrchestrationStatisticsMentoring

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odds of building a lasting career here

64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 9 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 56%

Of 9 labor certifications old enough to have been used, 4 expired without the employer filing the next step. Median time from filing to decision: 486 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

40 transfer filings in the last year, covering 40 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • The bar is high, the environment is intense, and we like it that way.

Responsibilities

  • Architect and deploy the multi-agent framework for agent assist, internal SOP execution, and secure LLM-powered actions, building scalable systems that handle millions of customer interactions.
  • Own end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through production delivery.
  • Build and optimize AI-driven concierge chat and agent copilot experiences that improve automated resolution rates and reduce case handling time.
  • Develop systems to detect and manage bad actors and adversarial inputs, ensuring the multi-agent platform maintains high confidence and safety at scale.
  • Establish best practices for system design, coding standards, and evaluation frameworks for ML/AI systems, mentoring team members on architectural decisions and modern ML development workflows.
  • Proven ability to write technical design documents and communicate complex ML concepts clearly to non-technical stakeholders across product, design, and CX teams.
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
  • Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.

Requirements

  • Required Skills and Experience:

Skills

  • Proficiency in Python with the ability to write clean, maintainable, and highly tested production code for ML applications.
  • Ready to do the most impactful work of your career?
  • This isn't a place for complacency, it's a place to be pushed past your perceived limits.
  • Coinbase is a remote-first, but not remote-only company.
  • Expect to get together quarterly for intense in-person working sessions called "surges."
  • learn more about working at Coinbase.

Compensation

  • $191,250 - $225,000 USD
  • Notice: Base salary varies by location (see range below).
  • Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
  • Annual base salary range (excluding equity and bonus):

Benefits

  • 5+ years of professional experience in machine learning and software engineering, with a track record of shipping production-grade ML services at scale.

Company info

  • At Coinbase, we are uncompromising on our mission to increase economic freedom.

Equal opportunity

  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.
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This listing is sourced directly from Coinbase's careers page and normalized into a canonical job model.