Map My Customers

Sales Manager - Lexus of Lexington

Lexington, Kentucky

Sponsorship not specifiedDetected 35 days ago

CRMSalesLeadershipCommunicationMentoring

About the role

As the #1 volume Lexus store in the Central Area and overall Luxury Vehicle Market Leader, Lexus of Lexington sets the standard for performance, professionalism, and guest satisfaction.
Our team thrives in a fast-paced, high-achieving environment where success is recognized and growth is encouraged.
This role is ideal for a leader who thrives on accountability, momentum, and measurable impact.

Lead Management: Oversee all inbound internet and phone leads. Ensure timely, professional engagement that consistently converts into sold units - not just appointments.
Desking & Deal Support: Actively desk deals for both new and pre-owned inventory. Collaborate with sales consultants and F&I to drive profitability while maintaining a seamless guest experience.
CRM Accountability: Monitor daily CRM activity to confirm that every lead receives timely, value-driven follow-up across all communication channels. Responses should build trust, add clarity, and move the guest meaningfully closer to a decision.
Floor Leadership: Maintain a strong presence during peak showroom hours. Assist with TOs, coach in the moment, and reinforce best practices at the point of execution.
Team Development: Coach and develop your sales team across digital and in-person channels. Create a culture of consistency, discipline, and customer-first execution.
Lead-to-Sale Performance: You drive high conversion - not just from lead to appointment, but appointment to close.
Lead Management: Oversee all inbound internet and phone leads.
Desking & Deal Support: Actively desk deals for both new and pre-owned inventory.
Collaborate with sales consultants and F&I to drive profitability while maintaining a seamless guest experience.
CRM Accountability: Monitor daily CRM activity to confirm that every lead receives timely, value-driven follow-up across all communication channels.

Strong desking capability across new and pre-owned inventory, with a proven ability to structure trades, financing, and leases - while navigating objections and solving challenges to move deals forward with confidence.
Desking Efficiency: You are directly involved in deal structure, helping the team move deals forward with clarity and confidence while protecting gross and enhancing guest satisfaction.
Demonstrated success in automotive sales leadership, with experience managing digital leads, showroom activity, and sales performance (luxury brand background a plus).
Skilled in CRM-driven sales processes, with a hands-on approach to coaching high-quality communication and follow-up.
Leads by example - especially during evenings, weekends, and peak traffic moments.
Committed to delivering a premium guest experience and fostering a high-accountability, high-performance team culture.
At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at MAP Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We have a rare and unique opportunity open to join our management team, which will primarily be focused on helping grow and develop our internet & phone process to help Lexus of Lexington continue deliver a Luxury car buying experience.
At MAP Automotive, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

This listing is sourced directly from Map My Customers's careers page and normalized into a canonical job model.