NeuraFlash, Part of Accenture

NeuraFlash, Part of Accenture

Sr. AWS Developer

Remote - Canada (Alberta, British Columbia, Ontario Only) · Senior

Sponsorship not specifiedDetected 27 days ago
PythonJavaC#Node.js.NETCode ReviewAWSCI/CDRESTLLMsSalesforceCRMCiscoVoIPCommunicationCollaboration

About the role

  • From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
  • AWS Developer should have a strong development background and be proficient in either Python or Javascript.
  • This individual is expected to understand the core AWS services and apply best practices regarding security and scalability.

Responsibilities

  • Work closely with a Solution Architect to deliver successful contact center solutions
  • Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
  • Hands-on development of a Solution Design, leveraging best practices and programming principles
  • Lead a development team in distributing tasks and performing code reviews
  • Deliver technical end user training and documentation
  • Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Requirements

  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)

Skills

  • Experience with hands-on programming (e.g., python, java, c#,.NET, Node.js)
  • Experience building integrations across multiple systems, REST APIs
  • Knowledge of JSON format and related services
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, and Lambda Integrations
  • Experience implementing CI/CD or Infrastructure as Code
  • Nice to haves:
  • Experience with WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with Contact Flow implementation, Lex integration, and contact center routing
  • Advanced knowledge of AWS services and cloud architecture
  • Familiarity with Salesforce Service Cloud

This listing is sourced directly from NeuraFlash, Part of Accenture's careers page and normalized into a canonical job model.