NeuraFlash, Part of Accenture
Sr. AWS Developer
Remote - Canada (Alberta, British Columbia, Ontario Only) · Senior
Sponsorship not specifiedDetected 27 days ago
PythonJavaC#Node.js.NETCode ReviewAWSCI/CDRESTLLMsSalesforceCRMCiscoVoIPCommunicationCollaboration
About the role
- From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
- AWS Developer should have a strong development background and be proficient in either Python or Javascript.
- This individual is expected to understand the core AWS services and apply best practices regarding security and scalability.
Responsibilities
- Work closely with a Solution Architect to deliver successful contact center solutions
- Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
- Hands-on development of a Solution Design, leveraging best practices and programming principles
- Lead a development team in distributing tasks and performing code reviews
- Deliver technical end user training and documentation
- Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction
Requirements
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Skills
- Experience with hands-on programming (e.g., python, java, c#,.NET, Node.js)
- Experience building integrations across multiple systems, REST APIs
- Knowledge of JSON format and related services
- Strong troubleshooting and debugging skills
- Experience with Cloudformation, and Lambda Integrations
- Experience implementing CI/CD or Infrastructure as Code
- Nice to haves:
- Experience with WFM, CRM, and contact center solutions
- Experience with communications protocols and APIs such as WebRTC and SIP
- Experience with Contact Flow implementation, Lex integration, and contact center routing
- Advanced knowledge of AWS services and cloud architecture
- Familiarity with Salesforce Service Cloud
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