Denver
Emergency Communication Supervisor - Denver 9-1-1 Emergency Communications
Greater Denver Area
No sponsorship$40k-$61kDetected 8 days ago
AuditingLeadershipCommunicationMentoring
About the role
- About Our Job Denver 9-1-1 is seeking an Emergency Communications Operations Supervisor to join our leadership team.
- This position supervises an assigned shift of public safety professionals responsible for receiving and processing calls for Police, Fire, and Emergency Medical Services (EMS).
- In the absence of the Operations Manager or department leadership, this position assumes command of the Denver 9-1-1 Communications Center.
Requirements
- Associate's Degree in Management, Business Administration, Public Administration, Political Science, or a related field.
- Requires an OSN certification before the end of academy training and successful background check for certification and recertification as required by the Colorado Bureau of Investigation.
- Licenses and certifications must be kept current as a condition of employment.
Nice to have
- Previous supervisory or leadership experience in public safety communications or 24/7 operations environment.
- Knowledge of Denver 9-1-1's current radio, CAD, and telephone systems.
- Demonstrated ability to make sound decisions, prioritize competing demands, and remain calm during high-pressure or emergency situations.
- Experience monitoring employee performance, conducting quality assurance reviews, and promoting continuous improvement through coaching and accountability.
Compensation
- Position Salary Range
Visa & Work Authorization
- Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
This listing is sourced directly from Denver's careers page and normalized into a canonical job model.