Turning Point USA

Turning Point USA

Development Services Administrator

Phoenix, AZ · Full-time

Sponsorship not specifiedDetected 22 days ago
HubSpotCRMOutbound SalesCustomer SupportLeadershipCommunicationOrganizational Skills

About the role

  • The Development Services Administrator is a full-time role responsible for supporting general organization communication, donor services, database administration, reporting, supporter correspondence, and operational processes within the Development Department.
  • The ideal candidate is highly organized, enjoys communicating with people, detail-oriented, and capable of managing multiple priorities while maintaining a high level of accuracy and professionalism.
  • This position requires strong administrative skills, excellent written and oral communication, discretion when handling confidential donor information, and a commitment to delivering exceptional service to supporters and stakeholders.

Responsibilities

  • Database Administration & Reporting (40%) Maintain accurate donor and supporter records within CRM and fundraising systems.
  • Document supporter interactions and maintain detailed records of completed tasks and communications.
  • Administrative & Mail Operations (15%) Manage incoming and outgoing mail, including donor correspondence, acknowledgments, receipts, and department communications.
  • Maintain organized digital and physical filing systems.
  • Support department-wide projects and operational initiatives as assigned.
  • Provide administrative support to the Development Operations Manager and Development leadership as needed.

Requirements

  • Proficiency with Google Workspace, or similar platforms, and familiarity with CRM systems, donor databases, Airtable, HubSpot, or similar platforms.
  • Ability to handle confidential information with professionalism and discretion.
  • Ability to receive feedback and adapt in a fast-paced environment.
  • Ability to sit and stand for extended periods and safely lift up to 35 lbs.
  • Valid driver's license, reliable transportation, proof of insurance, and ability to travel as needed. *All applicants will be subject to a background check and must sign an NDA for employment.
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This listing is sourced directly from Turning Point USA's careers page and normalized into a canonical job model.